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Return/Replacement policy:
0.00/5

Verified
1/5

2014-11-04

"I ordered two toilets 10 days ago and was told they would ship in 2-3 days. I just got a notice saying they shipped. Very poor service!"


Verified
5/5

2014-11-04

"Very competitive pricing, great and responsive customer service. Thumbs up from me."


Verified
1/5

2014-11-04

"Where is my money? Kraus faucet came with a crack. I returned it to Kraus as directed. Kraus acknowledges receipt of the faucet and sent a credit to Home Perfect on Sept 20th. Today is Nov 4th and I have not received credit. Also no reponse from my last 2 emails. Today's phone call says they are closed? but it is during their reported store hours. "

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Verified
1/5

2014-11-04

"This was a mess from the start. Needing a boiler and a burner (heating system), the first person I spoke to said they were out of burners. I ordered the burner from a different vendor. That item arrived two days later from the other vendor. Then, ten days later, Home Perfect delivered a BURNER! My order was for a BOILER! Notwithstanding that a burner is a 400 dollar item, and the boiler is a 1500 dollar item, it's pretty hard to confuse the two. I refused delivery of the burner, and I am still waiting for confirmation of return of money. "


Verified
4/5

2014-11-04

"I am still waiting for the requested, and supposedly approved price match difference to be posted to my credit card. "


Verified
5/5

2014-11-04

"Home Perfect had the product I was looking for and was shipped in a timely manner. "


Verified
5/5

2014-11-03

"Excellent service.....purchase arrived quickly. Completely satisified."


Verified
5/5

2014-11-03

"My husband and I have purchased several products recently from Home Perfect. Our most recent purchase was a Hansgrohe Ladylux Plus kitchen faucet. As with all previous purchases from Home Perfect, we received it quickly and in excellent condition. I would definitely recommend Home Perfect to anyone looking for a positive on-line shopping experience. Reliable quality, very competitively priced, excellent customer service and shipping. Thank you, Home Perfect!
Donna J, Scottsdale, AZ
"

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Verified
2/5

2014-11-03

"Still have not received purchased item. Never informed prior to purchase item was on backorder."


Verified
5/5

2014-11-03

"Item arrived promptly & in perfect condition. It was also at a great price."


Verified
5/5

2014-11-02

"Haven't installed yet, but item is awesome in the box."


Verified
5/5

2014-11-02

"The items I ordered were shipped and delivered in a timely manner. Prices were a bit lower than other places on most of the items. I didn't have any customer service issues, so I can't say how their service is if something came up."


Verified
1/5

2014-11-02

"Never got the product. I'm still waiting for it to arrive.

"


Verified
5/5

2014-11-02

"Received a beautiful white composite granite kitchen sink very quickly and safely as well packing and plus the best price from Home Perfect. Just has it installed and perfectly fitted my small 33 " base. It looks great with my White Kashmir granite countertops and I'm very happy."

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Verified
2/5

2014-11-01

"Ordered my products
was informed via email that it was on back order after two days / and by via email

Not happy Customer
"