"Order was billed as 'leaving the warehouse within 1-2 business days'. Four business days later it's still listed as 'ready for shipping'. A quick 'online chat' with a representative later led to 'I'll send you an email with an update'. Email never arrived, but the sink did - a few days later. All in all - while they were cheaper than most other online stores around, don't count on their delivery ( or customer service).
"
" The item I wanted was not in stock. In fact, they later sent me an email stating that is had been discontinued. They still charged me the full amount. I have since purchased the same "discontinued" item from another retailer. I informed Home Perfect of this and instructed them to cancel my order and refund the money. They have not responded to my emails whatsoever."
"ordering was easy. however, i'm still waiting for a shipping notice to inform me when it is going out. i ordered almost 2 weeks and still have no idea when item is coming. will cancel if i do not hear from them by tomorrow."
"Ordered two faucets on Friday and they arrived by FedEx on Saturday - and I got the best price on the web. Elizabeth was so fantastic that I have already placed another order with her. I would recommend them but make sure that they have your items in stock."
"received my Delta kitchen faucet with 2o touch. Haven't had it installed yet, but it looks great. My daughter bought one last year and I talked my neighbor into buying one also. They both are thrilled with the way it operates and looks - not to mention the many guests and friends who are
wow'ed by it. Lastly, I looked at many sites for the lowest price and your price was the lowest by almost $60.00 from Home Depot and Lowes."
"Very pleased with this seller!"
"Premature rating perhaps, but that is my feeling at this point. Ordered a relatively large item from them a week ago and my credit card was charged immediately. I received no feedback on order status so called them today. Spoke with a representative who said he had to contact the supplier directly, they were not yet open, and he would email me when they were. Still waiting for a response.
They have had my money for over a week and I don't have any idea when (or if?) I will receive the item. Most online merchants I have dealt with do not charge my card until the item is actually shipped. All have been much better at communicating order status."
"Yes, Home Perfect gave great customer services!"
"Fast shipping, product in perfect condition."
"Entire order is backordered for 3-4 weeks"
"Very happy with the service and the price beat all others. "
"The shower head arrived in less than a week and looks like it's the correct one. Won't know how well it works until we install it. Thanks!!"
"First time customer of Home Perfect. Purchased a kitchen sink. Took only three days from order to door. Just as advertised and at a great price. Thanks Nico!"
"items as ordered and received promptly - packaged well."
"Great to do business with......"