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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-02-22

"Arrived on time and intact. Product was new and packaged very well."


Verified
4/5

2014-02-21

"I was very satisfied with their easy cancellation of my order as soon as I discovered the part was back ordered and would not arrive for several weeks. I was disappointed about the delay and having to cancel, but very pleased with the prompt customer service and will remember them in the future. "


Verified
5/5

2014-02-21

"5 star sell fast shipping"


Verified
1/5

2014-02-20

"First email said in stock and shipping then over a week later got a refund with no explanation

Extremely poor customer service and web site is terrible - you have to log in just to check order status...which I didn't create an account so I could not find the order status

Will never use again
"


Verified
5/5

2014-02-20

"Wonderful business to work with and great product at an amazing price."


Verified
5/5

2014-02-20

"great service and prompt shipping"


Verified
5/5

2014-02-20

"Fast free delivery was excellent."


Verified
4/5

2014-02-20

"Good pricing, but items do not ship immediately. It should not take days to ship out an order"


Verified
5/5

2014-02-20

"Very speedy and exactly what I wanted!"


Verified
1/5

2014-02-19

"The item arrived in a timely fashion, but since it was not the spec I needed to return it. Then I found they have a 25% restocking fee. So on a 2000$ Item I'm out 500 + their shipping and mine. Outrageous. "

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2014-02-19

"The site indicated that the item was in stock when in actuality it was out of stock. Refund issued, without any penalties or fees, hence a two-star rather than a one-star rating."


Verified
5/5

2014-02-19

"My order first arrived damaged, but Home Perfect's customer service quickly sent out a new item and arranged the pick-up of the damaged item. I received the replacement item in only a few days. Thank you Home Perfect for taking care of this incident quickly and hassle free. "

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Pricing of products and services
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Likelihood of customers making future purchases
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Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2014-02-18

"I will comment more once I receive the shipment."


Verified
5/5

2014-02-18

"Product exactly as described and super quick shipping."


Verified
2/5

2014-02-18

"Due to winter storms (completely outside HomePerfect's control), my shipment was delayed. I tried to cancel the order a week ago and am STILL waiting on confirmation that the order has been canceled. "