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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-01-29

"Great service, just what I wanted"


Verified
1/5

2014-01-29

"The prices are great but hope YOU NEVER HAVE TO RETURN ANYTHING! The absolute worst company I have ever done business with in terms of returning a product. I would pay more just to not be hassled so much in case I need to make a return. They create barriers to processing your refund and then are impossible to reach when trying to resolve those barriers. I began trying to return something in mid December and it has taken six weeks to get my refund and that's after they kept 30% of what I paid. The item had literally been looked at in the box, never installed or used. Sometimes saving a few dollars just isn't worth it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2014-01-28

"I can't write a review as the sink hasn't shown up. Will I get a refund?"


Verified
5/5

2014-01-28

"Item arrived promptly but parts were missing. However, the manufacturer offered to send the parts so I should get those soon."


Verified
1/5

2014-01-28

"Where the hell is my purchase? The ticket was closed, I have been charged, and NEVER received a transit tracking number.
I have NO product, I have been charged and some person decided that this ticket should be closed without being completed or followed though with.
"


Verified
5/5

2014-01-28

"Home Perfect delivered my order as purchased very quickly. Had to call customer service with excellent results. It was Fedex that delivered my order to the wrong house."


Verified
1/5

2014-01-28

"I'm not sure I will order from this site. Nobody respond on my chat requests twice, help desk give one info and warehouse people different. Looks messy."


Verified
5/5

2014-01-27

"Not only was it the lowest online price for the sink I wanted, but delivery was very fast. Overall I am very satisfied."


Verified
5/5

2014-01-27

"Quick and easy transaction.....Thanks"


Verified
3/5

2014-01-27

"item on backorder. not happy :("


Verified
5/5

2014-01-27

"The price was good. The sink I ordered came in a reasonable time and was boxed up very securely.
All went well! "Easy squeezy!"
"


Verified
5/5

2014-01-27

"Impressed with how quickly they shipped"


Verified
1/5

2014-01-27

"I recieved an email saying the faucet I ordered was back-ordered 3 to4 weeks. I tried to cancel my order and was told it would ship that week. I still wanted to cancel my order because I had already bought a different faucet by the time I received the email. I was told again that it would ship that week. I submitted a third ticket to cancel my order and didn't hear back from anyone for two days. My husband finally called to have the order cancelled. That it absolutely ridiculous! I shouldn't have to submit three tickets and make a phone call in order to have an order cancelled. My husband was told over the phone the email saying the faucet was back-ordered was an automated reply that goes out for every order. This should fixed so no one else has to go through this. I will never order anything from Home Perfect again."


Verified
5/5

2014-01-27

"My order was taken and processed quickly. The entire process was communicated via emails and a tracking number, so I was informed every step until delivery. Package came completely damage-free with my exact purchase."


Verified
5/5

2014-01-26

"everything was great and it arrived on time"