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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2013-12-14

"We placed the order on November 28th and they charged our creidt card right away. We received an e-mail comfiming our order, however, we heard nothing from Home Perfect, no shipping notice nothing until we called them on December 6th. At this time we were informed they had not even placed the order with the vendor. Home Perfect seems to be an unorganized, fly by night operation. On December 8th we opened a formal complaint with PayPal against Home Perfect based on several telephone conversations with the company with no results we thought the compay was a sham. Apparently the intervention of PayPay paid dividends because finally on December 11th we received notifcation that our purchase was finally shipped. We received it on December 14th. We would not recommed Home Perfect to anyone under any circumstances, we know we won't......"


Verified
5/5

2013-12-14

"Item was back ordered but showed up in a timely fashon. Good service"


Verified
5/5

2013-12-14

"I got the exact products I want for less than my plumber could get them. They arrived as promised on the day I needed them and the quality seems great."


Verified
1/5

2013-12-14

"Item sent wasn't the item described. Started return process and received no response after four days. Very poor."


Verified
4/5

2013-12-14

"Need to be more careful with homeowners property."


Verified
2/5

2013-12-14

"ordered item. got confirmation. later that day got email saying item was not available-on back order 2 weeks. filled out cancellation ticket for order. next day i got email saying item was being shipped. i call a sales rep, explained situation and was told item had probably already shipped. i told him i would not pay for it and would refuse delivery. next day i received cancellation notice.
several days later i called and asked why my credit card account hasn't been credited. little while later i received confirmation from home perfect that credit card would be credited. we'll see!!
"


Verified
1/5

2013-12-13

"I have not received the order."


Verified
5/5

2013-12-13

"Delivered on time, no problems."


Verified
5/5

2013-12-13

"Flawless experience. Thanks for everything."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-12-13

"This item was listed as in stock and will ship 1 to 2 bussiness days
but not so how about backordered 3 weeks or more to ship and in most cases you do not get charged untill shiped not so they were not shy about charging my credit card! WOULD NOT buy from them ever again!!
"


Verified
5/5

2013-12-13

"Very fast delivery and an excellent price! Would definitely use this site again"


Verified
5/5

2013-12-13

"As usual, excellent experience. I will continue buying through your website.
"


Verified
5/5

2013-12-13

"Excellent product as described. Very fast shipping. Thank you."


Verified
5/5

2013-12-13

"Product delivered as advertised."


Verified
5/5

2013-12-13

"My home builder has been amazed at how much I've been able to stay within budget (or even save) and get high end fixtures with online sites like Home Perfect! Delivery was fast and order was complete. Very satisfied!"