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Verified
5/5

2017-05-04

Great customer service, which is all it's ever really about!

"Christy, the Fixture Queen, was really terrific helping me complete my order today! She responded to my inquiry with knowledge and aplomb! If you're lucky.....the Fixture Queen will help you too!"

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Verified
5/5

2017-05-02

Delivered on time

"everything came as ordered"


Verified
5/5

2017-04-30

Excellent!

"Best price! Fast shipping! No issues!"

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Verified
5/5

2017-04-27

Experience

"Everything I could expect and exceptional delivery."


Verified
5/5

2017-04-25

great experience!

"Product arrived fast, very good price, was able to securely pay with paypal. Perfect!"

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Verified
5/5

2017-04-24

excellent transaction

"good price and product. delivered on time."

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Verified
1/5

2017-04-23

Not good

"I ordered a product and was supposed to be here and so many days and then I call to find out how long it was going to be and then they tell me it's backordered for weeks after I already paid for it. Not very happy about that"


Verified
5/5

2017-04-22

Great prices, great service

"I've ordered several items for a master bath remodel and so far Home Perfect has been great. The prices were great, shipping quick, and with one order, I called to change an item that was back ordered (I knew this when I placed the order) and the service was flawless."

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Verified
5/5

2017-04-21

Very happy

"Great product, packed well and shipped fast. "


Verified
1/5

2017-04-20

Missing items

"We bought a house in San Diego after falling in love with the yard. Anyhow the house itself has needed some work done to it so we are not unfamiliar with buying different things for the home.

When we renovated the master bathroom last year we bought a wall hung toilet and an actuator plate. When the crew opened the toilet up they noticed that one of the plastic things they needed to mount it was broken. This took us -weeks/months- to get a replacement part from them. Also the actuator plate broke too but it still work and you can't see the broken part so I just gave up on that after no one was getting back to me.

Now that we are remodeling our second bathroom for some dumb reason I ended up buying the toilet from them again (hoping last time was just a fluke). This time it was worse. After I put in my order they sent the in wall carrier and the actuator plate but told me the toilet (which was suppose to be in stock) was on backorder. This was January 3rd of this year.

No one emails or calls you with updates. I have had to contact them once a month or so. They are borderline rude (Christy) and now they say it won't be in stock until June. I'm trying to get a hold of them for a refund but that's not the easiest either and what am I going to do with the in wall carrier and actuator plate with a missing toilet??

Terrible company in my experience.
"

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Verified
5/5

2017-04-19

Fast service good price

"Price appears to be the best available. Received item sooner than was promised"


Verified
5/5

2017-04-16

Blanco Sink

"The Blanco sink we ordered was cracked during shipping. Upon contacting customer service a new sink was immediately shipped to us. Great job Home Perfect!!"

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Verified
5/5

2017-04-12

Fast delivery, well packaged, and just as described. Would buy again in a heartbeat.

"It was exactly as described, shipped promptly, and received without damage. As this was my first purchase with them, I was a little concerned, but they did a fantastic job. Saved $$ too! Thanks, Home Perfect!"

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Verified
5/5

2017-04-12

Super fast shipping

"Got what we needed quickly and easily"


Verified
3/5

2017-04-12

What a mess. - Issue resolved!

"Communication was not clear. However, the issue has been resolved. Since there were no sinks readily available, a refund was processed. I was contacted by the company and the issue has been resolved. I am satisfied."

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