"Entire buying experience was great! And love the bedspread. It is just as depicted."

"We were doing a bathroom remodel, & somehow our bathtub hardware got thrown away by the workers. When I went online to try to replace it, every site had the Grohe replacement set priced between $700 & $800 dollars!"

"I ordered two light fixtures which were on sale on their website and the page specifically stated "in stock". Two days later I received an email stating that my order was cancelled because it was discontinued. They did issue the refund promptly but the stock status on their website is not accurate. There was another item that I liked that was also on sale that I missed out on because of this inaccuracy on their website."

"first time shipping here ~i was bought a frank hot water tank HT-200, its good price $196.98,bu i cant use it ,so i have to return it,call customer service very nice help me to solve my problem ,ask me e-mail write it ,only 24 hours they give me full refund~thanks
i will shipping here again~

"

"My order was fulfilled in a quick and timely manner just as promised. "

"I had a pre-sales question regarding on of their products and it was answered via chat on a Saturday. Thanks! "

"The Customer Service rep was professional, honest, dependable, knowledgeable, and kind – on a Sunday afternoon no less! The very next day, the rep followed-up with an inquiry to the manufacturer about availability of a discontinued part and promptly sent me an e-mail on his findings. The hard-to-find plumbing parts I ordered arrived within just a few days – in pristine condition and exactly as described. This outfit is the model the follow. Without hesitation, I’d order from Home Perfect again."

"Service was good , order arrived well packed and promptly. The website said there were only two faucets left, but I ordered 4. When they arrived I only wanted to keep one set and was told there would be a 20% restocking fee, and I would have to pay the shipping return. I am building a house and have been dealing with other websites where this is not the case. When I read the small print there it was, 20% restocking fee. I do not know if it was the fact that I bought a particular faucet, or this is their policy all around. When you order online you can not see the item , and when I called and asked the spout length they could not give it to me, so I ordered it and decided to only keep one as the other spout needed to be longer. Now the savings that I got on the first set of faucets is no longer a saving because I have to pay 20% restocking fee and shipping ....a little disappointing ."

"I tried them out last week and my order made it in two days. I was expecting a week but two days and in perfect condition is great. What a nice surprise! I plan to keep ordering and appreciate all the great prices. Great service too. Thank you!"

"Everything worked out great with our order and delivery. Goods purchased (five items with a Blanco Silkrit sink) were received timely and in perfect shape. No breakage and price for all items was much below retail in our area."

"By returning my money the day following my purchase leaves me to believe that the item you advertised as having two in stock was not. A little case of false advertising here."

"Have been waiting for my order for 2 weeks. Did not know that it was backordered but got a very nice call from their customer service department stating that it was finally received and would be shipping soon. Will review the product later but was happy to hear from a real person."

"After many phone calls and being told that the sink is in stock end it would ship. Kitchen sink took over a week and a half to be shipped. I received an email this morning saying it was shipped yesterday"

"Found everything needed to build my dream bathroom for far less than the prices I found anywhere else. Stock counts and delivery expectations were close to perfect and the staff was always super helpful. I'll be back for more projects and will tell many friends about them. "

"The service and shipping were excellent on these awesome Grohe Faucets.
The price was also the best around !
"