ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-05-30

super fast shipping

"The item arrived the next day and is just as described. Very satisfied with this fast shipping. I was worried about ordering something fragile, but the packaging exceeded my expectations. The whole package was spray foamed and item arrived in excellent condition. "


Verified
2/5

2016-05-28

Nothing in stock, took over a 2 months the get all items

"I ordered 2 Kohler sinks that go in and out of stock often, but they were 15% off and I didn't need them right away so I put in my order knowing it would take a few weeks to get them. I also ordered a filter box that WAS in stock. Weeks go by, I get a message that some items will be shipped soon. Then I get one sink unexpectedly - no shipping email, nothing. 6 weeks later I get an email that the filter box is out of stock. Really? It was in stock when I ordered, so what happened? I emailed back and no response. Then another sink arrives, no emails again. Finally the filter box arrives - you guessed it - without warning.

The prices are good and the one time (previous order research) I spoke with CS they were easy to get in touch with and helpful. But the long wait and lack of info, along with no reply to my email really soured my experience.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-05-27

"I was notified 7 days after my order that the product was back ordered. in today's world I should have been notified before ordering that the product was not available. This is service I can not accept."


Verified
5/5

2016-05-27

Fastest delivery

"I ordered the product and picked free shipping which said allow 7-10 business days. It arrived in 2. nothing damaged and it looks beautiful. I cant rate how it works beacause we are in the middle of the remodle and it has not been installed. I will give another review once its in. I would recommend ordering from them. Nice products, great prices and fast delivery. "


Verified
5/5

2016-05-27

Exactly as Promised

"Home Perfect had the best price and delivered a first quality product (Blanco sink) to my door step on time. I had no issues at all and will use them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2016-05-26

Not delivered on time

"Didn't deliver on promised date. I had to call back and follow up was finally delivered 4days late..."


Verified
1/5

2016-05-26

4 weeks and noththing

"I placed a $2500 order was told 2 weeks shipping, and still have not received it, after 5 emails and 2 phone calls. it is 4 weeks now?
Yes the price was very good, but never got the Items
"


Verified
5/5

2016-05-25

Home Perfect was Perfect!

"Ordered a kitchen sink from Home Perfect, arrived on time, in good condition, and they had the best price on the internet"


Verified
5/5

2016-05-24

Rec'd on time without a hitch

"Rec'd Mdse as ordered on time and it was extremely well packaged.

Thanks
"


Verified
1/5

2016-05-22

Horrible Customer Service

"Everytime I call they promise tracking information, but no one ever calls me back. I have called several times and each time it's a different story and they promise to call me with tracking information. I have asked to cancel my order and they continue to say it's already shipped from the manufacturer, so we can give you a refund. However, they can never provide any tracking information. Will never order from this company again."


Verified
5/5

2016-05-21

so far so good

"I ordered an American Standard bathroom sink which has been discontinued by the manufacturer and therefore not easy to find. Home Perfect had it in stock and, after a quick online Q and A chat with their sales rep, I placed the order. The correct sink arrived via FedEx in perfect/new in box condition, well padded for shipping. I have no complaints so far with this transaction!"


Verified
5/5

2016-05-21

Great customer service.

"The customer service helped out greatly by giving me choses for the product that I ordered. Received it on time and everything was great! won't hesitate to order from them again."


Verified
2/5

2016-05-20

Package damage

"The package was not sufficient for the weight of the pump shipped. Package was somewhat destroyed along with the installation instructions, due to mishandling during shipment and not being put into another outer box with packing."


Verified
5/5

2016-05-19

***AWESOME CUSTOMER SERVICE***

"I love my new Blanco granite sink! It is absoluley beautiful. I love the price from Home Perfect even more. They were substantially less than any local dealer or online site I could find. The customer service is even better. The first sink I received was cracked. I took a picture and attached it to the ticket I created on their website in the evening. The next morning, a Customer Service Represenative responded to me. He stated, "We've arranged you the replacement. It'll get shipped out in next two days." No questions asked! It's hard experience that type of customer service these days. THANK YOU HOME PERFECT!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-05-18

Purchasing was easy

"Had questions and called customer support who gave me the answers and then place my order. The goods arrived right away and now await installation (after which I'll post a review of the products)."