"Placed my order a week and a half ago. It still has not shipped. I called yesterday. The customer service guy told me (in poor English) that it would ship tomorrow. Well it is now "tomorrow " and I've still not received notification of shipment. "
"Fast shipping, well packaged and most of all, the sink is amazing!! "
"Saw prefect fireplace on web site said had two in stock couple day later got email this fireplace is not in stock Called talk rep said fireplace no longer available but could get a new model .25 inch in width bigger but 320,00 more so order because like it .when to local store had same fireplace for the original price they where available."
"I am very disappointed with "Home Perfect" because when I ordered a product from them I was informed it would be shipped in a timely manner however here it is 10 days later & no communication from them & no sign of the product however they were very prompt at processing my payment. I will not shop on-line with them in the future.
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"I ordered a Blanco metallic grey sink from Home Perfect. It arrived in a very short time, and it looks great. It will not be installed for another month, but I'm hoping it will perform as well in the counter as it looks in the box. By the way, I saved over $200 by ordering from Home Perfect, rather than buying it at a store selling kitchen sinks."
"After trying to order the item twice from another vendor, Home Perfect came through without any difficulties. "
"Our order came so fast and we were very impressed with the pricing...much less than other places we had checked. We'll be returning to HomePerfect again.
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"I was very pleased. The reps were responsive in the phone, and they were able to give me the best price I was able to find."
"Product was as advertised. Drying time is reduced and no more "check lint" warnings. "
"Fantastic price and wow, fast delivery."
"I usually purchase off amazon so everyone else makes me skeptical. Home perfect delivered quick and I got a discount over Presidents' Day weekend!"
"was well satisified with the promp attention and delivery of my order.
it was a pleasure to deal with HOME PERFECT.
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"Ordered and found out the item I needed was on a three week back order"
"I was so pleased with the results of the first order - I've just placed an order for another item..."
"I recently made a first time purchase of a medicine cabinet from Home Perfect. Ordering was easy and it arrived via FedEx within two business days. Unfortunately, it was damaged - shattered mirror.
I immediately called customer service and left a voice mail, followed by an e-mail with photos. They responded within 24 hours and a replacement arrived within three days.
I have no idea why this place gets poor customer service reviews - their response to my issue was immediate with a perfect resolution.
I can only imagine that those with a bad experience either didn't follow the easy requirements of filing a claim or were trying to pull a "fast one".
Kudos to Home Perfect and their Customer Service group."