"Your service is awesome. However, I hope you can improve the packaging. Most of your customers complains the same thing - the bike gets damaged when they receive it. Actually we don't need your services if the packaging is good!"
"delivered in good shape - love all the features. thx."
"The product is an excellent value. The only thing keeping this from a 5 star review is that the package is extremely heavy and it would be best if delivery could be made directly to the area where assembly is going to take place without an extra fee. It can't be moved by one person without doing so in pieces."
"Feel very stable on the treadmill. Love the fan and the ease with which I can fold it up for storage. Couldn't be more thrilled."
"We purchased our treadmill from Play It Again Sports in Fishers. The purchase and delivery were very smooth, and the treadmill meets our needs (less than 20 miles per week). However, we've had to had someone come out twice in the few months that we've had it to adjust a squeaking sound. Otherwise, it's been a good piece of equipment."
"I really enjoy this treadmill! It is a great value for the money!"
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I'm very satisfied with the quick response with Horizon Fitness sending a part that I requested shortly after buy the upright bike."
"The product arrived quickly and before I expected it. The product itself was not as good as I expected."
"LOVE YOUR PRODUCT'S.LIKE HAVING YOUR OWN GYM AT HOME."
"No issues, everything went as expected!"
"Item was delivered in a timely manner, Driver unloaded it and placed it in my living-room. I was surprised about the construction of the treadmill and the ease in assembling it, even though it was quite heavy. I have used the treadmill almost daily and enjoy it a great deal. Thank you Horizon!!!"
"Store associate was very knowledgeable about the equipment. Our treadmill is very easy to operate and suits our purpose."
"Very happy w/purchase. A part was broken but they resolved."
"Super staff to work with."
"The bed of the treadmill begin losing rubber immediately. The calorie counter will not go above 999."