"BEWARE! Free Shipping is only free if you do not have to return anything. I purchased thin hosiery knee Highs instead of regular Knee high socks by accident. Order came in and I called them to see about exchanging the items. Guess what!! To return I would have to pay original shipping plus return shipping. Not only that, there was also a 20% restocking fee for the returned items. So...If I returned the items I would have paid almost in full for them but would have had nothing in my hand. What an awesome customer service plan!

"

"First experience for me was good one.An error was made in the shipping of a dress and they refunded me the money for shipping . No arguments, or hassles, just I am sorry that happened to you and a refund. Mistakes happen all the time it is to be expected. It is the way that companie's employees handled it that makes the difference. "

"Order placed last week and still have not received a tracking number. I called at the end of last week and was told I would be receiving this number but now I have read these reviews and am very skeptical. I have emailed them requesting status and if I don't hear from this company today I am contacting the credit card company."

"This store deserves zero stars after my online experience with them. I am a constant Web shopper and usually have great experiences buying most products I buy on the Internet. Not this company. I ordered some Calvin Klein hosiery, which they advertised at a reasonable price, on July 4, 2012. When I still had not received my order after almost three weeks I contacted them on 07/21/12 to inquire as to where it was? Tracking showed shipment and delivery by USPS on 07/14/12.

I filled out their online contact form saying I had not received the order they showed as delivered. I also said that the delivery arriving on a Saturday meant my regular mailperson was off and I have had occasional problems in the past with the Saturday mailman delivering items to the wrong address.

Their response has been that I should talk to the Saturday mailman and ask him to resolve the issue. I have told them that tracing the problem is their responsibility and, if they did not require a signature or insure the package, their loss. It certainly should not be mine! They should send a replacement and be done with it, but no dice. The respondent (no name given) has also been rude and insulting.

Thus far I have spent time and frustration and am out $69.00 for my trouble ordering merchandise from this company. I will work with DiscoverCard to rescind my payment to them after August 4th when a month has passed as DiscoverCard requires. More unnecessary hassle.

Save your sanity and don't buy from Hosiery and More!"

"Wish I could give them no stars. Will say anything to make a sale. Don't shop there. "

"Worst customer service I have ever experienced online. Emailed numerous times to find out why my order was taking so long to process and never got a response. Have also called many times but always got an answering machine. Finally after several days of tring to reach them I got someone on the phone. He couldn't answer my question and said he would try to get an answer for me and call me back within the hour. It is now going on day four and I have not heard back. So again I have been emailing and calling without success. I ordered a pair of pants almost two weeks ago and the order is still being processed. Will never order from them again and would never recommend them to anyone."

"I live in the same borough/city as this company and it took them exactly TEN DAYS to ship my item!! unacceptable!!!

I had to call numerous times to find out what was the hold up!!"

"Unresponsive to customer requests. Bought fleece cargo pants but they sent no confirmation of sale, no tracking number and they did not respond to any of my email inquiries. Finally received my order only to find one of the leg pockets was sewn shut. This lead me to believe that it was a second. Again they did not respond to my request for an RMA and I had to call them. When I explained the situation and asked for return instructions, the rep gave me a hard time about whether or not it was a defective item. She tried to tell me that it most definitely wasn't a second and that their quality control department inspected each item carefully. I asked her how this item got past their people with such an obvious flaw. She all but called me a liar. She then told me they would issue an RMA via email, the very same email address to which they didn't respond the first three times. In all fairness she did tell me that after they got the item back and inspected it for themselves, I would received a full refund including shipping both ways. The item was shipped back but I haven't heard back from them yet. Incidentally they charged me a flat rate for shipping at $6.95. The charge for shipping it back was a dollar LESS. No big deal but a dollar is a dollar after all. "