"All went well, the only comment I would have is that the delivery time would be better, like a 2 hour window. I had to be here all day, and delivery was not until around 5pm."
"The only problem with the whole process was with the delivery person.
Abrupt and rude !!"
"I ordered the filters on a weekend and they still arrived in the next week. Very happy with website and delivery of products. Would recommend the store to anyone."
"great, easy everything went well"
"Just received my new cover yesterday. Everything was perfect. I found that ordering from this sight to be very accurate, and easy to determine exactly what you need for your specific hot tub. Other sites that I visited before selecting Hot Tub Works were onerous and difficult to get the feeling that you knew exactly what was included in their price. Everything was as promised. Also, when I called to check on the status, the call was answered by a real person, who knew exactly what was going on. Highly recommend this company. Very professional."
"The chemical blanket that I ordered was two pieces patched together and not a solid piece as expected, perhaps the end of the roll. It also took (11) days between my order and shipment. I can live with all of this and I will be a repeat customer just justifying the "Somewhat Satisfied" scoring. Thank you."
"Great prices, quick delivery
Very pleased
Now I'd like to win an IPad! Haha"
"They are easy to shop on-line. They always respond with a follow-up email. My supplies are at my door in only a few days. Need I say more. I will continue shopping with Hot Tub Works for all my hot tub supplies. "
"Order was quick and accurate. Couldn't be any better."
"VERY IMPRESSED... WE WILL ORDER AGAIN WHEN WE NEED MORE SUPPLIES... NICE JOB.."
"Hot Tub Works always has the products I need at the most competitive prices. Our hot tub needed filters....fast. I checked locally, but no store in the area carried the size we need. They offered to order, but I (thankfully) checked Hot Tub Works first. I saved nearly 50%, received them just as fast AND had it delivered right to my front door.
And customer service is top notch. I was in such a hurry to get my filters I sent in the order and then realized I'd forgotten something. No worries. A quick email and they added it to my order with no extra charges. HOT TUB WORKS ROCKS!!
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"As always, they have what I need at a good price and fast service!"
"delivery was smooth. quality of cover is mediocre."
"Always low prices and quick delivery"
"I like my Hot Tub Cover..It is really a nice cover. If i ever need anything for my hot tub I will go to Hot Tub Works..."