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Verified
5/5

2013-11-13

"When I called I spoke with a real person. Not a recording. They where very helpful in answering all my questions and helping me to ensure I had the right fit. Its perfect. The color is great and the quality seems great. Thank you for a successful purchase!"


Verified
5/5

2013-11-13

"Very easy to order! Great instructions along the way! We are extremely happy with the entire process and our cover looks and fits great!"

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Verified
1/5

2013-11-12

"I am so upset at this time I still haven't even opened my shipment. The trucking company that delivered the hot tub cover to my home ripped out the cable wires off the side of my home and destroyed the siding in the process.they are denying responsibility.Until this is rectified I will no longer do business with Hot Tub Works , and wish to be removed from your E-mail list. KImberly Reed"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Overall customer service
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Verified
5/5

2013-11-12

"Our order was filled accurately and quickly and the prices are very reasonable! We've used Hot Tub Works in the past and will so again in the future."


Verified
5/5

2013-11-12

"So far the new filters work great. I generally replace them once a year so we'll see if they last that long. Also I purchased a new spa cover last year and I have noticed some wear along the edges of the seams. I have some concerns so I'll be watching them."


Verified
5/5

2013-11-12

"Very easy to order, received updates periodically to keep me informed, arrived in 4 weeks in perfect condition. A great experience and would recommend to anyone."


Verified
5/5

2013-11-12

"Hot Tub Works had a great sale on filters, and they shipped almost immediately."


Verified
5/5

2013-11-12

"Easy to find what we needed and prompt delivery."


Verified
5/5

2013-11-12

"product was easy to find and order. shipping was very fair and fast."


Verified
5/5

2013-11-12

"Always been happy with their service and prices"


Verified
5/5

2013-11-12

"QUICK, EASY AND FAST DELIVERY - BETTER THAN GOING TO MY LOCAL STORE. I will buy again"


Verified
5/5

2013-11-12

"It was easy to order and I received it when you said it would be here. The cover looks to be built well."


Verified
5/5

2013-11-12

"Great place. Easy to order. Delivered as promised and a great cover!"


Verified
5/5

2013-11-12

"ordering was easy. delivered when they said it would be. delivery service arrived in allotted time-no damage to well packaged hot tub cover. perfect fit!"


Verified
5/5

2013-11-12

"My spa cover arrived well packaged. We love it."