"Very prompt
Was as represented."
"Delivered quickly and loved not having to pay shipping! Have been using Hot Tub Works for several years with no complaints!"
"now that I have the right # for the filter it's easy"
"The dealer in our area closed up shop so it is nice to be able to order the correct parts for our spa and have them delivered."
"Very quick shipping. Product was perfect. Customer Service Excellent. I highly recommend!"
"Product was not as described. No aroma at all. Plus it made my Hottub soapy"
"Simple to navigate the site. Helpful methods to identify parts. Quick delivery. Parts exactly as required."
"Extremely fast delivery and excellent service. Thankyou. I will be back for all of my hot tub needs in the future!"
"The fact that it took 30 days from order date to deliver date.
I also had to leave work and be home by 12pm the day of the delivery because of a delivery window of 12 to 5 pm. Got a call at 3 PM telling me the truck would be delayed till 6 PM.
A phone call 1 hour before delivery would work so much better.
On a positive note the cover arrived in perfect condition, is on the hot tub ands everything works, Thank-you"
"Good people to work with and a good product."
"Delivery time was on point and we are happy with the cover.
Thank you!"
"My order arrived in good time and perfect order. We were pleased with it."
"it was great.....love the cover....guy who delivered was friendly :)"
"Great price and fast shipping!!! Verry satisfied!!"
"Just should have let us know that some of the order had been back ordered. But once I called, everything was taken care of right away. Very satisfied!"