"Delivered more quickly than promised and the quality of the replacement hot tub cover was equal to that of the factory original - excellent. I'm very satisfied with my purchase. "
"I am very happy with the thing that I wanted, thanks for the fast service
"
"Not much to say, I ordered and they sent it right out."
"Deliverd on time and in great shape. I like the cover it is sturdy and I don't have to worry about water settling on it."
"I was very pleased except for not being able to combine 2 orders into one and being required to pay two shipping fees.
"
"Item took longer to arrive than we thought it should, I called and was told it was on backorder it arrived soon after. "
"Perfect delivery fast , best price anywhere"
"Excellent experience with getting a cover that fits our unique tub shape perfectly. The delivery service was also excellent and we had a wonderful experience using this company!"
"Delivered as promised and ahead of time"
"Very fast shipping and couldn't be happier with product. Will definitely use again."
"All is good in the world of Oz. The cover was delivered as promised and fits as it should."
"love my cover would reckomend to a friend!"
"Received exactly what I ordered in perfect condition-excellent"
"The guy who did the final leg of my delivery was ultimately over 2 hours late even with a 5 hour window. It was dark by the time he arrived so an inspection of the box and product were cursory at best since I live in a part of the world where there are no street lights. I also live on an unpaved road which his truck could not negotiate (UPS does it just fine) so we (including me) had to carry it to my house...not my favorite thing at the age of 71. Fortunately there was no damage when inspected in daylight and the cover is lovely."
"The cover was scheduled to be completed much sooner than I had expected, which would have been fine if I had not scheduled a vacation during the expected delivery. I called Hot Tub Works and they delayed to manufacture one week. It still came in early, but not so early as to cause a delivery problem.
The cover appears to be well made and much better at insulating than my original equipment. It would have been nice for the clips to fit my original, but installing the new clip mounts was not difficult. "