"Cover came damaged. We called Hot Tubs and at their request sent pictures of damage. They have not responded. Very poor service and highly disappointed. Now we will have to spend time following up and fighting with them. A frustrating customer experience. "

"Items arrived on time and worked great! Thanks!"

"This is our second replacement cover. Excellent service and fit keeps us coming back. "

"Easy to order and arrived very quickly "

"Chemicals were delivered as promised and on time. Thanks HOT TUB WORKS!"

"I got exactly what I ordered and extremely timely."

"Experience was good. I got what I ordered. I will shop here again."

"Item was back ordered , I was not notified of this until after the order was placed . That said , as advertised great price , packaged well."

"The shipping was much faster than quoted! The delivery person was great! I thank Hot Tub Works for their great prompt services. I am a very satisfied customer."

"From Ordering to delivery, was an easy process. Appreciate the new cover!!!"

"Inferior quality hot tub filters! 20% restocking fees!"

"Excellent experience......received hot tub and cover quickly."

"Great service and great prices"

"Hi, the hot tub cover was just as promised! They communicated with me regarding the delivery really well, too. They actually filled my order much quicker than I thought they would. I am a satisfied customer and would definitely recommend them to others! "

"Fast service and good prices!
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