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Product & services pricing
3.94/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.13/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2022-06-10

wondeful customer service

"Stephanie and the phone assistant were great "


Verified
5/5

2022-06-09

Customer Service

"Stephanie was so helpful and sweet. Thanks, Stephanie!"


Verified
5/5

2022-06-06

GRRRRREAT

"EASY ORDER GREAT SERVICE"


Verified
5/5

2022-06-03

Replace with ease

"Looking for a new signs can be overwhelming because we forget where we can purchase these items. With an easy name to remember and the beautiful interface, I was able to replace signs of my hotel in a few seconds due to beautiful interface. "


Verified
5/5

2022-06-02

easy ordering and helpful staff

"talked to two representatives and both were very helpful "


Verified
5/5

2022-05-31

Great Signs

"Always great signs and designs."


Verified
5/5

2022-05-26

awesome

"It was great, no problem "


Verified
5/5

2022-05-26

Rebecca

"she is very helping nature person. "


Verified
5/5

2022-05-26

Great Service!

"Rebecca was great helping me find what we needed!"


Verified
5/5

2022-05-26

"Kristin was so helpful, efficient, and knowledgeable."


Verified
5/5

2022-05-19

easy!

"super friendly and helpful phone staff"


Verified
5/5

2022-05-22

Super Customer Service

"I was working with Holly F. She was incredible in helping me get to where I need to be and actually placed my items in my cart for me. She made it a painless experience and for that I am grateful "


Verified
5/5

2022-05-20

Great Service!

"There was an issue and they fixed it quick and painless. I really appreciated their help."


Verified
3/5

2022-05-19

It took too long to place the order

"I had to input information numerous times"


Rep reply posted 2022-05-19
A rep from HotelSigns, SignArtisan, has responded:

“In an effort to better serve our customers, our programmers are working on making some updates to our websites. Conversely, the websites are moving a bit slower than usual. I apologize for any inconvenience this may have caused you and I assure you that the delays are temporary. Should you ever have trouble with the site or need assistance, you can always reach out to us via live chat and we'll be happy to help!”


Verified
5/5

2022-05-14

Sign of the Times

"Initially there were challenges with ordering but contacting Sandy Dalton, who is relentlessly helpful, that challenge was resolved. Reviewing the available signs, adding to cart, editing amount and confirming accurate customization is quick, easy and can be completed anytime, anywhere. Using the online feature is great, especially knowing it is backed up by the people at HotelSIgns. "