" it was a great experience ..but making sure the confirmation was made with the hotel was a headache"
"Easy to book and easy to find rooms "
"I like how much response I get from them. They always ask me how was my stay before I can even leave a review. They also care about the hotels staff, asking me in an email if I would care to leave a tip for them. I leave cash however I did respond telling them that and they responded back. Now that is customer service. "
"It was extremely difficult to checkout on my iPhone, I couldn't do it. I had to switch to a my laptop. Otherwise good product."
"Quick, easy to navigate, and well laid out site. Thank you."
"every time is an easy experience . "
"It was easy doing the booking "
"This is such a cool service and much easier to get a room for a few hours to do some work. I also like how you don't have to pay up front, leaves more flexibility. "
"Interface is so difficult to use. Especially by phone. Can't sign in. Ugh."
"I've been using hotelsbyday.com for quite awhile now. So easy to use, convenient pay later feature. Highly recommend!"
"Occasional issues with app not completing transactions but overall experience with booking has been positive. "
"Booked a room for the day quickly to focus and get work done!"
"I loved the opportunity of sending a message to the hotel in advance of my arrival, but I really loved the option of paying later. This simple act forged a trust between me and the property."
"This is the first time I have booked with a third party website for a hotel where I arrived at the hotel and they could NOT find my reservation. I showed them the email, the confirmation number. Nothing. Thankfully they did have availability and honored the rate I was given here. It's a cool website to show you what is available locally, but you're better off just calling the hotel directly. Still curious what they did with my payment information. I was prompted to "pay now" to save $10 on the rate, yet after entering my card information, I was not charged & again, the hotel could not find my reservation. Very disappointing and uncomfortable experience."
"Easy to navigate and complete the check out process!"