ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

3/5

2022-03-16

Nice light

"The light was nice but I did not like you have to use halogen bulbs G9. I mailed back otherwise the light fixture looked like the picture."


5/5

2022-03-16

great selection

"alot of lighting options and good pricing"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2022-03-16

easy

"ordered on line and it showed up as scheduled. Happy camper."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-03-16

Pearl Pillow Cases

"The 3 pearl pillow cases I received were poorly wrapped in paper that looked moldy.
All 3 pearl pillows had a very bad smell.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Overall customer service

3/5

2022-03-08

Tall cabinet with storage baskets

"Paint was chipped in several locations"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2022-03-15

Poor shipping speed

"For being charged for Fed Ex delivery it took far too long to arrive. My tile order was already due in before it was delivered sadly.I was told that it would be delivered by the 8th of March when I placed the order. It finally was delivered on the 14th. A UPS order for tiles that I placed 2 days after this one arrived on the 10th. Customer service was not very responsive. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-03-15

I will return for more!

"Houzz did a great job throughout the transaction process. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-03-15

Order was a breeze

"Ordered a ceiling fan from a competitor and after 4 emails and still not receiving it 30 days later I cancelled the order. Then I saw the same fan at Houzz for a lower price and placed an order. Within a week I had my fan! Great experience."


5/5

2022-03-15

Great Service

"Parts arrived well package and were exactly what we ordered. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-03-15

Table arrived with 3 large cracks

"The table is beautiful but arrived with 3 large cracks in the base. I am hoping we can have a replacement table sent?"

Detailed Review Benchmark + -
Overall product shipping and delivery process

5/5

2022-03-14

Beautiful Boxes High Quality

"Was concerned regarding quality, but they were spectacular."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-03-14

Shining star!

"This is an exceptional fixture! Gave new life to our 1960-ish rambler! LOVE IT!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-03-14

Communication is Key

"Product was received after long communications with Fed ex plus Houzz customer service I received my product. Love it "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-03-13

Beautiful lamp

"Easy to install, well constructed, easy to adjust lengths of each light, beautiful crystal globes! Not super bright so best for “mood lighting”"


5/5

2022-03-13

Fast shipping. Easy to order.

"I love being able to buy from styled pictures. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges