"Very sturdy and look great. The assembly wasn’t bad. "
"Other than the chip on the vanity top, the order arrived quickly and I was able to communicate with the shipping company in order to make sure the order arrived without a hiccup because I live on a hill with a small road with many curves"
"I was unhappy with Fedex placing package on ground next to a sprinkler head outside the gate! Otherwise delivery and product good."
"I ordered 2 dark gray velvet accent chairs that were shown to be fully upholstered. I received 2 light gray tweed like chairs that were not fully upholstered. One chair was damaged. I have unsuccessfully tried to return both chairs because it's not what I ordered. I have spoken to a customer service rep 6 times and I still have not received shipping labels to return the chairs. It shouldn't be this difficult to return especially since it wasn't my fault that I was sent the wrong items."
"This is solit wood, easy to assemble and arrived quickly"
"Arrived right on time. I haven’t hung it yet but the mirror looks high quality. "
"Have been shopping for sinks for my new house. I found these which were very nice large black granite composite from Elkay for a such a great deal that I bought 3 - one for main kitchen, one for mother-in-law kitchen and one for laundry. Was planning on something lesser for the sinks other than the main kitchen, but at this deal got for all 3. Well packaged and arrived as planned."
"I was thrilled to receive this light in time, before our electrician arrived. The height of the light works well with our 9’ ceilings in the 1st floor. Didn’t look good with 8’ ceilings. I’m happy with the pure white shade and the design finds a nice balance between modern and timeless luxury. The style looks lovely in my office with gray walls, white furniture, and silver accents (curtain rods, frames, etc). The light was clearly a return so I hope it installs properly and works. "
"The light fixtures I purchased are beautiful, but not right for my space. That is difficult to determine based on photos and measurements. Returns should not be at my expense - in today's world the competition has you beat. I will not be shopping on Houzz again.
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"Thanks again for such a great experience with truly quality products. Easy to navigate site and order is shipped with notice promptly and on time. Very happy to depend on a reliable company who is professional. All the products are packaged with care and arrive undamaged. Instructions for assembly, when applicable, are easy to follow."
"My experience with Houzz or a Seller through Houzz, was not the very best. I ordered two bar stools and they were not as tall as I thought they would be for my space and I wanted to returen them, but when I was told I had to pay for the return, it benefited me to keep the stools, make it work or try and sell them. For me I will not order again because it will benefit me to go into an actual store to see what I need before purchasing. "
"Beautiful table set. Just as described. Nice antique gold coloring. Great price for such a nice set. My favorite part was the way it was packaged. Very secure yet easily removable from box and safety pack.. "
"Fast and arrived in perfect condition. Would have been beneficial to know that it was being shipped in 2 separate packages as were delivered at 2 separate times (and caused some head scratching / consternation until 2nd package arrived). Great experience overall. "
"I received my order with part of it being broken, contacted customer service, and they immediately took care of it with a replacement. I couldn't be happier with my purchase from you guys! I'll definitely be ordering from you again."
"I couldn’t find the exact console I was looking for until I looked on Houzz. The piece is exactly as described and beautiful. Shipping was super fast"