"I live in Florida. The FedEx tracking number said my order was being delivered to South Carolina? I had to initiate the contact to see what was wrong because I received a later email stating that it had already been delivered to me. Then I was told it was damaged by the shipper and was now out of stock and would be back in stock on February 26th! I will have to wait another month to see if my order is ever fulfilled. They have already processed my payment and have my money."
"Very good experience with this company."
"Delivery was timely. Though I ended up returning the items bc of quality. Return process pretty straightforward, however responsible for return shipping which is a pain. "
"Wow not a quality product "
"Vanity was received in great condition. I am looking forwarding to getting it into the bathroom. "
"Very pleased with the blind purchased. Good variety and professional execution."
"again.....I received the wrong item and that means extra work - take a photo, complain, send it, wait for reply, bring to Fedex.....all things I don't really need. Will probably never order through Houzz again, sorry!"
"Although the lamp was advertised for having a 3-way switch, it did not come with one. That, I think, is a big difference or you wouldn't have ordered one. Houzz has not been very easy to deal with in regards to this issue. You have to take a picture of the item, which in this case, how do you see the problem? The seller (or merchant) has not reached out as I wanted them to send me a 3-way switch or a fair discount. The lamp is very nice but I can't see going through the hassle of repackaging and having to ship back. I thought Houzz would be more forgiving since most of the products are sold from CHINA."
"Came sooner than expected. Love the looks and puts out good heat and quiet."
"i was so happy when my vanity came in a timely manner & without nicks or scratches. The marble top was so pretty! I Love this company!"
"Both Houzz and the vendor, Lightsonline customer service, were prompt and helpful in facilitating my return. "
"Color and size perfect and good quality for the price. "
"prodcut meets expectations, is very bright and works well in my kitchen,"
"Very smooth transaction, product exactly as advertised and the best price "
"Arrived quickly and was everything that we expected and wanted! The price was the best
around too!!
I will be doing more shopping @ Houzz.................. "