"Houzz had excellent communications and updates every step of the way. The Chairs are Ah-Mazing!"
"The lights were easy to install. Looking forward to years of use. "
"The fan arrived promptly, box and fan and all parts in good condition. The air flow is good however the crystals do shake a bit when the fan is operating. I don't know that this issue can be corrected because of the nature of the crystals hanging, but my electrician and owner did question this.
As this is a new product type of fan, we did purchase the 5 year protection by Mulberry. "
"I accidentally ordered a queen version and needed a king. I sent an email to ask to replace the Queen with a king and I was told great, but we don't have free return shipping. I went to post office and was told it would cost $65. Ridiculous. Be wary of houzz, they don't stand by their customers. "
"Items ordered were delivered before expected, in excellent condition. Quality is fabulous. "
"I purchased numerous products, from outdoor ceramic pots to a beautiful monkey pod table. I was pleasantly surprised that all of the ceramic pots were very well packaged and arrived in perfect condition. Not a crack or chip in any of the 8 pots I ordered.
The table, although very heavy, again, came well packaged and in perfect condition. I love it! I have been looking for a monkey pod table but could only find the short, twisted table (which I already have). This one is different and matches perfectly with my (nearly) antique monkey pod tables that I inherited. Yes, it is not identical to the one pictured, how could it be? It comes from a unique tree, and yes, it has cracks in the top, but it is consistent in the description and has so much character."
"The shopping experience was so nice because I had a broad array of products to choose from, and could easily navigate to products that I was interested in.
After ordering, I was surprised to see that my items arrived so quickly and packaged so well. "
"I ordered these lights and then needed more -- other than being difficult to navigate your web site - I got all I needed thank you"
"Shopping with Houzz has been great! Found what I’ve been looking for at a great price and my order came fast! Highly recommend shopping on Houzz. "
"The first mirror arrived completely shattered. The second order came very quickly and arrived in one piece. However the mirror does have just a couple of small scratches on it. Not a problem. "
"Very good quality, the right size at the right price and delivery time"
"I will gladly purchase from Houzz again. I was extremely satisfied! "
"Everything was going well with my bar stool purchase (easy purchase, shipping was prompt and as stated) until I opened the boxes and discovered that each box had (2) bar stools in them, not just one! And only then did I discover that the barstools chairs were much smaller scale than they appeared in the pictures.
So, I went back to my order to see that it did have a small (2) on the description. I haven't contacted customer service yet, but I'm certainly hoping that I will be able to send (4) back without it costing me an arm and leg for return shipping!
"
"Item is as described- love the color and softness!"
"I opened the box today and it is not a good fit for my intended counter space. I requested a return… then received this request for review. I’ll change it once I can return the item please! Thanks. "