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Product & services pricing
4.19/5
Chance of future purchase:
4.48/5
Shipping & packaging:
0.00/5
Customer service:
4.31/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-10-16

"i hope this fits. cant find any info how its changed out. could you provide instructions."

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Verified
1/5

2022-10-05

2 months without any communication

"When I made my purchase the estimated delivery date was 1-2 weeks. The day after I place the order I’m told via email that the package will be delayed and will be delivered within 5 weeks. This wasn’t a problem I was just glad they notified me. It has since been going on 8 weeks with zero updates. None of my emails get replied, no tracking updates whatsoever and there isn’t even a shipping label made for the item so for all I know it hasn’t even shipped yet. I even emailed asking for a refund because this was becoming ridiculous yet they won’t even reply to that. I will never go through this company again for anything I’d rather go to a dealer than try to communicate with HPP."


Verified
2/5

2022-09-29

Customer Service Wasn't the Best

"Ordered a larger part took some time for the package to ship which was fine. No one reached out to me to let me know that it didn't ship. Took a number of phone calls to motivate staff to keep trying to ship item. No notification that the package was shipped. "


Verified
5/5

2022-09-26

Great phone support.

"Called ahead to ensure proper fit, agent was great to speak to and confirmed part."


Verified
4/5

2022-09-25

Prix trop élevé

"L'expérience a été ok, mes le prix est beaucoup trop élevé. "

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Verified
5/5

2022-09-24

Friendly and empathetic service

"Thorough researchon requested product to make sure it is what I needed"

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Verified
5/5

2022-09-22

First timer

"I only bought the necessary equipment that was missing from my car when I purchased it secondhand."

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Verified
5/5

2022-09-20

Customer Service Is Excellent

"Had to call them to verify the part number and product as it was given to my by a friend. They were very helpful on the phone. Would definitely recommend. Prices are AMAZING compared to other Hyundai parts sellers. "

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Verified
4/5

2022-09-12

Hyundai Parts Perfection For The Common Man

"A pretty straightforward find and buy shopping experience without the annoying chat window constantly popping up."

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Verified
5/5

2022-09-10

Reasonable pricing expensive shipping

"Happy with parts pricing, but for a part that would wiegh a fraction of a pound, shipping is a little pricey. "

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Verified
5/5

2022-09-09

Super

"Very satisfied with pricing and easy to find the parts I needed"

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Verified
5/5

2022-09-09

easy to order

"easy to order, waiting for the parts now but very easy for now"


Verified
5/5

2022-09-07

"Very helpful service - quick and friendly"

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Verified
5/5

2022-09-06

Great P

"Local suppliers wanted over twice as much for the same parts."

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Verified
1/5

2022-08-25

Frusted

"Because I make an order. They canceled it and they send me to the dealership. The dealership try to sold me the same item almost two times the price I had on my first order"

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