"Nice OWM parts. No more Dorman "
"Had all the parts I needed at a great price even with the international shipping costs"
"1) Website easy to use has OEM part numbers
2) Price was really competitive.
3) Will have to see how the shipping process goes.
4) Will further edit review after I get parts as I am a little annoyed that in this day and age they don't have order confirmation.
5) Two days later emailed customer service this morning asking what is happening with order as I have no communication other than credit card was charged. Might have to cancel order and have the credit card charges reversed. Not feeling very comfortable with this whole transaction."
"Price change by 10% overnight"
"Tried finding the parts I needed locally but they wanted a LOT more money.The price was right and the shipping was very reasonable and in a reasonable amount of time.Pays to shop around.Thanks Hyundai Parts Pro."
"I called multiple times to get information about products, the customer service was very patient and knowledgeable. Ordered the parts online, waiting for the their response now to pickup the parts. I hope its quick."
"Hard to find parts for a an older car.Even with the shipping cost it was still cheaper than the local dealer"
"Will write a review when I receive the item "
"doesn't estimate the shipping time before the order"
"Customer service is short when speaking to you, but helpful. "
"Place the order and took a long time to ship and emailed and called and no response for a long time and then shorted on the parts."
"Parts were in good condition and arrived quickly. Shipping costs are a bit high but all shipping is expensive right now."
"I ordered a $600 side mirror online, and looked forward to the "2-10 days delivery from order."
I never received an email confirmation. I just had the web receipt/status page and my bank statement as validation.
Several days later the page changed to "needs information, please reply to this email." Since there was no email to reply to, I phoned them, confirmed the information, and was told "you should get it in 4-8 business days. About a week."
Nearly nother week on and I hadn't heard or received anything, so I went online to the status page. "Order cancelled."
Just like that. No email. No phone call. No reason. No justification. Just "order cancelled."
I can't leave a review on their site because only customers of *completed* orders can review them.
I have been driving for two weeks now with no driver's side mirror because of these LYING CROOKS!
Stay away. Stay far away.
"
"Very poor!! No reply to inquiries, no confirmation email after order, no delivery notification and no acknowledgement of product shipment. Beginning to think it's all a scam."
"Parts were shown clearly and ordering was not overly complicated"