"After searching everywhere for my camera's adapter which I recently received as a gift and could not find, I was in a panic and immediately ordered a replacement. The day after I placed the order, I made another search and discovered the missing item. I contacted I Gadget Now as soon as the discovery was made and requested cancellation of my order. They were very prompt and courteous and notified me they canceled my order. I would highly recommend doing business with this company as they aim to satisfy their costumers. I intend to do business with them in the future and recommend them to friends."
"IGadget is a very friendly, knowledgeable and trustworthy online store which I will do business with again.
I ordered a Sony 1.7 X telephoto lens for my Sony DSC-H9 camera. Soon as I placed the online order, I got a call from IGadget to tell me the Sony lens is in back order and will take 5 weeks waiting. So I opt to take what they offered which is a higher end more expansive Digital Optics 2.2X lens at the same price.
It only took 4 days to get the lens shipped acrossed the country. However, I first found out that in taking several hummingbird pictures this add-on lens gave blur image so I called to ask for return or exchange. I was assured that it can be fully refunded but Mr. Maurice Roberts cautioned me that is a highly rated lens preferred by all his previous customers. He asked me to take time re-test what I did. If I still don't like it he can offer me the full refund anytime.
It was after this friendly discussion, sensed his confidence and a solid reassurance from him that this is a higher rated lens, I found out that I set my tripod at a distance from the object right outside the minimal distance recommended by Sony for telephoto mode of DSC-H9 which is 9 ft, but adding this powerful 2.2X lens, it shifted the minimal distance to 11 ft so my image was blur. Soon as I moved back 2 ft to 11 ft, it works as a telephoto add-on lens supposed to do and gave good pictures.
I just want to point out that disregard what brand or cost of add-on telephoto lens you buy, you don't get as high resolution pictures as the original or a true telephoto lens, just a larger image which probably can be achieved digitally by enlarging your digital pictures without the add-on lens. The thrill is you get to see the enlarged animals in person like using a binocular at the scene. That was the reason I bought it.
For this reason I didn't feel bad to see they convinced me to buy a substitute product at higher power instead of Sony. I could not get the Sony at this price anyway. The cost/performance balance of this lens is acceptable.
T. Ching at Danville, California"
"Fast, friendly and cost effective.
My order was packed to guard against damage and arrived the next day in perfect condition."
"I would like to thank the staff that assisted in my 1st order, very professional and eagar to help me obtain the correct part. I received a confirmation number right away as promised when they received payment. The item arrived as promised, right model # and everything but I could not get a negative or positive connection for the battery. I kept trying to get a charge but it did not happen. I emailed the company to see what they could do for me because I wanted to return the item. I was surprised when I received the email with instructions of how to return the item with no hassels. I appreciate the polite professional assistant received from the staff members! Thank you so very much should I need anything that your company carries, you will be the first I call. Sincerely, B Crisco "
"Started out bad ended up good "
"I am pleased with the response and follow up from this vendor. I ordered a part online and received a call from them that the manufacturer was back-ordered by @ 6 weeks. I was given the option of canceling the order, waiting for the back order to arrive or choosing better part available immediately. I chose the better part and it was shipped same day. I will use them again.
Austin "
"Thanks I Gadget now. They are the only company that had the Original Nikon En-el3e charger and battery in stock. And they had it the right price. I orderd it on Monday and I got it Wednsday with ground shipping. I guess becuaes I live in CT I got it quick. I will pass on the word to my friends and family.
"
"Great attention to detail! friendly knowledgeable sales rep, fast shipping!
will definitely order here again"
"I ORDERED A CHARGER FOR MY D90 SLR CAMERA. A SALES PERSON CALLED ME BACK THE NEXT DAY AND OFFERED ME A BETTER SMALLED CHARGER FOR LHONESTLYESS MONEY. IT HONESTLY IS BETTER AND WORKS GREAT. AND I SAVED A FEW BUCKS AT THE SAME TIME.
THANKS TO THE GUYS AT I GADGET NOW!!!"
"Orderd an canon nb-4l and canon cb-2lv both items shipped the same day i placed my order had items in hand in 3 days would definatly shop here again "
"Fast shipping and great customer service what more can you ask for"
"IGadgetNow.com are bait-and-switch experts. They advertise genuine brand name merchandise on the website as in-stock, but after you order they call and tell you it is out of stock. Then they will offer you a "better" brand-x model that they have overpriced. They are careful not to put too much detail on the item so you can't easily compare their price. They offered me a Premium Tech PT-13 battery charger for $50, but when I complained it was overpriced they sold it to me for $28...the same price they advertised for the Sony it replaces. Only after I got it I found I could have bought the same one elsewhere for $14.
So just fair warning...don't fall for an illegal bait-and-switch like I did. Their Paypal ID is "mm gadgets" and they are in New York."
"Thank You...Very satisfied with the products that I received, the sales team was very helpful, courteous and knowledgeable. Will continue to shop here. "
"Fabulous customer service Maurice Roberts salesman, ordered batteries and charger for my new Sony 330 Y DLSR Camera. Ordered online to my surprise Maurice calls and upgrades my order with a higher end Sony Batteries and faster charger. This phone call and email was the nicest news, I did not know how to upgrade it myself.... Which most people would appreciate a savings of 124.00 dollars that go to the Sony Store to pay 248.00 dollars...Priority over night delivery for 5.00 dollars...from NY to SF took a couple of days but worked out great, you get knowledge & experience of sales support. Even in a store that is hard to come by these days...
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"This was my first purchase with I Gadget Now. Placing the order was easy. The sales and support people were very helpful in making sure I got the correct product and I was pleased with my macro lens. Great company and support! "