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Verified
5/5

2011-04-01

"The item I ordered was on back order, they emailed me and even called to let me know, quickly. Also, they let me know that another product I needed to go with the order that I placed was unavailable(anywhere), which they didn't have to do, saving me money! The man who called me was extremely friendly and helpful!"

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Verified
5/5

2011-04-01

"Can't say one bad thing about I Gadget Now. They were great. Very prompt and easy to work with. Order process was very user friendly. I would recommend them to anyone. "

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Verified
5/5

2011-03-31

"My shopping experience with I Gadget Now was A++++. I ordered two items from them. They showed up much faster than I expected and exactly as described. One of the items had a manufacturers defect. I contacted I Gadget Now and they shipped out a replacement immediately, instructing me to return the defective product in that packaging. The replacement showed up 2 days later. The representative that I spoke to was extremely knowledgable, friendly, helpful and concerned. I have been singing the praises of this company to all of my friends. Based on my experience with them, they will be the first place I check in the future for items that they carry. I could not recommend a company higher!"

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Verified
5/5

2011-03-17

"Service was very prompt. There was a problem with a defective battery that was sent to me, but when I called, Andy Dickson was very helpful and agreed to a full refund. Everything was handled very professionally.

Anthony LaMagra
"

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Verified
5/5

2011-03-07

"I had previously ordered two chargers and batteries from another reseller and they both were defective.

I Gadget Now not only sent me a good charger but it arrived in 4 calendar days, not business days.

Their sales rep also confirmed my order, by phone, and email to insure I received exactly what I wanted and needed before shipping my order.

This, truly is the way to do business today.

I will be a repeat customer.

Thank you.
"

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Verified
5/5

2011-03-01

"Great Customer Support! I originally ordered a tele lens for my camera. Apparently that lens was no longer being made. One of the representatives from I Gadget Now emailed and called me to let me know what the situation was. I was able to reach that representative directly by phone, and he explained everything to me very clearly, and also helped to guide me towards other options. After doing a little more research on lenses, I went with his suggestion of the Optics 2.2X lens. Shipping was fast. I just used the lens during a camping trip and it worked great, very clear pictures. I will definitely use this company for future purchases."

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Verified
5/5

2011-02-28

"I ordered an AC Adapter for my Canon camera...the name brand was out of stock, so they called to ask if I wanted a better, universal adapter for the same price. That was fine with me! It was shipped within minutes of speaking with a representative. Unfortunately I waited a couple of weeks for it to arrive. I called them back to tell them about my dilemma and they immediately sent me another adapter. That one arrived safe and sound within just a few days. I didn't think I needed such a complicated looking adapter, so I called to get a return authorization number. The representative took time to explain to me how exactly the universal adapter worked. It was much clearer then and I decided to keep it.

These representatives of IGadgetNow went out of their way to help me, a new customer and for that I am very pleased with the company and would most definitely order from them again.

THANK YOU IGadgetNow for all your help with my lost order, the new order and for making sure I knew how the adapter worked so I didn't have to return it!!
"

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Verified
5/5

2011-02-04

"They had the best price on both the Sony authentic NP-FV100 battery and dual charger. I saved over 30% from my local bestbuy store. This was my second order with Igadgetnow.com and it wont be the last. Thanks for the excellent service and pricing.

"

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Verified
5/5

2011-02-02

"Great customer service! My daughter ordered a replacement battery charger for her Canon camera. The next day (as luck would have it) she found it in our house. I called I Gadget Now (actually had phone number and a real person) and explained the situation, asking if the order could be cancelled at no charge ... and the answer from the friendly and understanding representative was yes! (unlike other online experiences I have had) Thumbs up!"

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Verified
5/5

2011-02-01

"great experience. I thought I had lost my battery charger for my Nikon D50, so I ordered one from I Gadget. A half hour after the order was placed, I found my battery charger. I emailed I Gadget and asked if a refund was possible. within an hour, they emailed me back and basically said "no problem." I was amazed, so I decided to order an extra battery for the Nikon D50 to show I Gadget my appreciation. These are good folks and I will most certainly buy from them again and I recommend them to all who read this....Guy Cross, Santa Fe, NM"

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Verified
5/5

2011-01-30

"Best Customer Service Ever. I work in retail, so I know customer service. Ordered product from I Gadget Now because they actually had what I needed and was the best price I found online. Then I got a call the next day saying that the exact item I ordered was not available, but they had something that was better that they would substitute for the SAME PRICE (usually more money). After changing my order, I found my original that I lost about a year ago. Sent them an e-mail asking to cancel my order and within in hours I had a confirmation e-mail confirming my order was canceled. I could not believe their level of customer service. Cannot wait to do business with them again, seems like someone is always there to help you out. Also, their online product checker/model look-up worked excellent. Just another measure to make sure you get exactly what you need at the best price."

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Verified
1/5

2011-01-05

"Don't believe these reviews. Probably written by them. Liars. Told me on the phone if I did not like the lenses that they would take them back no questions. Got the lenses tested them didn't like them didn't use them. Now it's a argument with them. "

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Verified
5/5

2011-01-05

"Wow! What a great find! When the item I ordered was going to be delayed, I was contacted both electronically and telephonically to be offered an alternative. The alternative selection met my needs and was delivered as quickly as promised. EXCELLENT Customer Service and an overall excellent customer experience!"

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Verified
5/5

2011-01-03

"I accidently ordered the wrong charger for my camcorder but Maurice at igadgetnow quickly helped me rectify the situation. He promptly sent me the correct one and also suggested another charger for the battery that I was not aware of. Lucky for me it arrived before the holiday parties started! I couldn't be happier with the personal and quick service I received and will definately order from them again!"

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Verified
5/5

2010-12-27

"Vendor shipped what they promised, when they promised, at the price they promised. I was kept well advised of the status of my order, and received a followup e-mail to ensure it had arrived when it should, as it should (and it did). I've had some VERY negative experiences with other online retailers promising similar pricing, so I had some trepidation - but this vendor came through as advertised. I'd not hesitate to do business with them again, and I'm sure I will."

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