"I had a very time sensitive order and it was supposed to ship out the day I placed the order. It did not ship until the following day and then transit to my office was longer then expected.
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"My order arrived as promised."
"Was received in a timely manner and as ordered."
"Items were correct and received promptly. Will definitely use in the future."
"The shipment was fast and the item was as described. "
"Shipped quick. Got exactly what I was expecting."
"Theresa Nelson has been a great help for me for I believe 5 years now, always helpful and cheerful. Please give her a raise!!"
"Great Products delivered quick!"
"ID Wholesaler delivered exactly what I needed in 4 days"
"Service was great and the product arrived on time and this is exactly what we were looking for thanks!"
"Had a very hot order and relied upon the lead time quoted. Turned out to be two weeks later than quoted. My customer is very upset."
“Hello.
Thank you for taking the time to provide feedback on your recent experience with ID Wholesaler.
As your Account Manager mentioned, the standard lead time for programmed proximity tags is 7-10 business days. After your order was placed on July 12th with the Manufacturer we were notified the proximity tags were on back order and would not ship until the 26th. However this ship date is still within the standard lead time of 10 business days.
We do offer expedited shipping options as your Account Manager mentioned, however your purchase order selected our free standard UPS ground shipping for 3 to 5 business day delivery. The proximity tags will ship directly from the Manufacturer once the programming is complete.
We understand your frustration, but unfortunately the required programming for proximity tags does push the lead time of these items out a few weeks. We apologize for the inconvenience and sincerely appreciate your business.
Kind regards,
The ID Wholesaler Team”
"Their website was the most informative out there, and the customer service representative I worked with provided excellent information. He also did a good job of following up through the process"
"Fast shipping, I wish I could buy colored ID badges in smaller quanties than 1,000 at a time.
Still waiting for a print driver for the Fargo 4500 that will work with new newer Mac OS system."
"Quick service and great pricing"
"Thank you the order was received in a timely manner and your rep was very helpful."
A rep from ID Wholesaler, idwholesaler, has responded:
“Hello,
Thank you for taking time to review your recent experience with ID Wholesaler.
While we strive to ship all orders same day, we don’t guarantee that an order will ship the same day it is placed. After speaking with your Account Manager, knowing the time frame you were under he strongly recommended expedited shipping in order to meet your deadline. The order was shipped per your request via UPS ground and delivered within the 3 to 5 business days.
We do our best to meet all of our reseller and customer needs for every purchase. Your Account Manager is here to help make recommendations to ensure you receive your items when needed.
We apologize for the inconvenience and do sincerely appreciate your business.
Kind regards,
The ID Wholesaler Team”