"Everything was easy to navigate on website had no problem finding anything."
"This is the third time the Printer was serviced. I had to purchase additional cards to make this work out. Never will buy from this company again."
"Always a pleasure to do business with."
"As it turned out, I didn't order what I actually wanted (not understanding the difference in materials). After working with the representative, and placing a new order, I am confident that we will have exactly what we need. I appreciate the prompt and efficient handling of what was my error."
"Excellent service - they're definitely in my contacts file"
"Thank you for your quick response to my order. I have just received it and I am very pleased. I will be looking forward to doing more business with you. "
"This company is always very accommodating. Our salesperson, Steven is very helpful and delivery is always timely!"
"Service was courteous and delivery was prompt. I felt very pleased with the ordering experience."
"Custom printed badges took VERY long (1 1/2 months) to complete. Had to follow up requesting eta several times.
ID Wholesaler had custom printing done by another source and they said they were taking a long time. "
“Hello.
Thank you for taking the time to provide feedback on your recent experience with ID Wholesaler.
We apologize for the extended lead time you’ve experienced with your pre-printed programmed HID cards. We strive every day to provide an exceptional experience to all of our customers and are disappointed to learn that your experience did not meet that mark.
In speaking with your Account Manager, he made the recommendation last week to order a 10 pack of blank proximity cards as an interim solution while HID completes your custom cards. He has tried reaching you this week, but unfortunately has not been able to connect with you. As a sign of good faith, we will be crediting you the cost of the 10 pack of cards. We will follow-up with you directly regarding this credit.
Again, we are sorry for the inconvenience and trouble. We sincerely appreciate your business and do hope to serve you again in the future.
Kind regards,
The ID Wholesaler Team”
"the product is a little off center"
"They were all received in good timing with good service. Thank you."
"Very helpful when ordering and fast service."
"My favorite part was that I received a reminder when it was time to reorder! Great service!!"
"great price point for the product. nice lanyards"
"Excellant service and good prices."
A rep from ID Wholesaler, idwholesaler, has responded:
“Hello,
Thank you for taking the time to provide feedback on your recent experience with ID Wholesaler.
We strive every day to offer our customers the highest quality products from the best brands in the industry. It is disappointing to hear of a situation where our customers have an ongoing issue with their ID card printer.
In speaking with your Account Manager and Technical Support, the issue you’ve had with your ribbon breaking stems from the PVC cards you were previously using. The new PVC cards should eliminate this issue and allow you to print your cards moving forward.
We apologize for the inconvenience and do sincerely appreciate your business.
Kind regards,
ID Wholesaler Customer Service”