"I ordered black ribbon and PVC cards for my Pebble 4 and requested 2 day shipping. The ribbon arrived the next day, but I still have not received the cards, a week later."
"Brad is Awesome and easy to work with, he is always very helpful and he usually knows my needs before i do. Thanks"
"Great Follow up
Excellent Customer Service "
"As always outstanding service and products!"
"Thank you. Very good customer service every time."
"ID Wholesaler always comes through with a good product and super fast turn around."
"Delivered next day excellent"
"Within minutes of my call I received a follow-up call from a representative verifying my order and double-checking my printer model, etc., to ensure I'd ordered the correct ribbons, cards, etc.
Best customer service I have received from any place in a very long time!"
"No issues with ordering. Quick delivery."
"everything came as ordered"
"Thank you for your assistance with placing my first order. "
"I have never had any issues or problems with the orders that I get from ID Wholesalers. Beth as a great sales rep, and we always get our orders in a timely manner. i have nothing but good things to say, and would recommend them to anyone looking for card supplies!!"
"Brent Hascall was very helpful in making sure I had what I needed and asked me about supplies that I might have overlooked. (EX: Cleaning Kit) He also educated me in cleaning the machine before replacing the ribbon. Ordering supplies was quick and easy. I felt comfortable and knew that I could rely on him to make sure things were accurate. "
"Awesome. Followup by Joe V was second to none, everytime I called or emailed!!! I did have a printing problem, called tech support and Burt had me fixed with a simple setting change in under 2 minutes. His phone skills were superb as well as his technical knowledge. The true test of a vendor is when you have an issue how a company and staff solve. IDWholesale will be my only choice and should be yours for anything they sell.
Thanks again-Chris"
"price was great, item as stated and shipped quick. perfect for what we needed. would use again and recommend."
A rep from ID Wholesaler, idwholesaler, has responded:
“Hello,
Thank you for your recent review of ID Wholesaler. We appreciate that you took the time to submit a review and sincerely regret that we did not meet your expectations with the delivery of the pvc cards.
In reviewing your order and the status of this product, an email should have been automatically sent to you letting you know of the back-ordered item. Unfortunately, an apparent glitch in our system prevented that from happening.
We do our best every day to ensure that our customers receive exceptional service; it’s very disappointing when a technical issue disrupts our ability to do so. Please accept our apologies.
We appreciate your business and hope to assist you again in the future!
Kind regards,
ID Wholesaler Customer Service”