"My experience have been very pleasant. Follow up is great!"
"Matt Foss has always been a great help to me. I can call him directly and get my questions answered. I have never been disappointed with the products."
"Amy was helpful, the items were correct and arrived quickly. Thank you for your service."
"Everything was just as advertised. Quick delivery. Thanks."
"SUper quick shipping and easy ordering"
"Needed item fast and received it within 3 days of order. Awesome!"
"Very user friendly, and the best prices I could find anywhere. A very pleasant hassle free experience. Delivery was free and very fast. Frank Monahan
"
"I paid for a three day delivery and receive the package today :(
"
"You take a long time to deliver and know one lets you know what is going on. Need better customer support."
“Hello,
Thank you for taking the time to provide feedback on your recent experience with ID Wholesaler.
We certainly understand your frustration and apologize for the longer lead time. As your Account Manager mentioned, custom printed lanyards do have an additional lead time of 15-20 business days. However, because this is a reorder, we were able to get the proof set up and approved in 2 days. Your Account Manager will follow up with you when the custom lanyards are ready to ship.
We apologize for the inconvenience and do sincerely appreciate your business.
Kind regards,
ID Wholesaler Customer Service”
"I've ordered from you now a few times and each time I received my order for my department in a very timely manner so thank you very much.
Nichelle Nelson on behalf of Vogtle 3&4 Security. "
"I was really impressed by exceptional customer service of ID Wholesaler. After I submitted my order, a company representative called to make sure I had ordered the right item to fit my needs. He then called back after the item was shipped to make sure all was well. I will absolutely use ID Wholesaler again should I have a need for any of their items."
"The order process was simple and delivery quick. Thank you!"
"Easy purchase, quick follow-up, and excellent customer service."
"Everything was great and received the order quickly."
"very fast shipment and great customer service!"
A rep from ID Wholesaler, idwholesaler, has responded:
“Hello,
Thank you for taking the time to provide feedback from your recent experience with ID Wholesaler.
In looking at your account detail, you placed your order on Wed. May 22nd. We were able to process your order and schedule shipping that same day for UPS Ground 3 day shipping. Monday May 27th was a postal Holiday, pushing your delivery to Tuesday May 28th, 3 business days after your order was placed.
If you need your items by a specific deadline please let your Account Manager know as he would be happy to recommend a shipping option that will meet your needs while taking order processing, Holidays and weekends into consideration.
We apologize for the inconvenience and sincerely appreciate your business.
Kind regards,
ID Wholesaler Customer Service”