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Product & services pricing
4.39/5
Chance of future purchase:
4.39/5
Shipping & packaging:
4.38/5
Customer service:
4.38/5
Return/Replacement policy:
4.38/5

1/5

2023-10-19

Bad Service and Quality Don’t waist you money

"The delivery time was too long, bad quality and they won’t answer my emails or phone calls to process the returns after I followed all their instructions to the initiate return. Don’t waist your money !!!"

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5/5

2023-09-22

The service is also very good!!!!!!!

"Medium length hair suits me perfectly and I love it! The service is also very good."

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5/5

2023-09-19

Recommended to buy!!!!!!!!

"This is my first wig and I love it
What you see is what you get!
Recommended to buy!
"

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1/5

2023-09-19

Don’t waist your money!

"Please don’t buy their wigs. I ordered two wigs and neither one look like the picture. I tried to return one of them; however, the return policy makes it so difficult to return. Therefore, I kept them and donated to the Goodwill.. maybe someone can use them for Halloween. I don’t know how you all are still in business ripping consumers off."

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5/5

2023-09-05

Like sooooo much!!!

"I absolutely love curly wigs. The only thing that looks like a wig on a model. I'm really thankful for this company because I was on visa and my hair loss was stressful until I found this company, so thank you guys. Like sooooo much!!!"

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5/5

2023-09-01

very good quality hairpieces

"very happy with the quality of the hairpieces! I feel confident wearing them!"

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5/5

2023-08-23

Beautiful hair!

"Beautiful hair! I loved it! I love this hair! This hair is definitely my favorite hair! The best hair so far, real looking, no shedding, soft texture and the exact length! I am in love with my hair! The seller is very good."


1/5

2023-08-16

Deceptive Advertising, Products and Practices

"I do not know how this company stays in business or receives any positive reviews, those are probably fake reviews.

What I ordered (pixie cut short wig) and what I got are nothing alike. I received a mass of hair on a cap, no shape or form to the hair whatsoever, plus a distinct part in the wig which was not in the style I purchased. The wig was returned, I did get a credit with shipping costs deducted, although I should have gotten a full refund since they sent a useless product not like what they advertise. I wish I had searched for reviews before I ordered but lesson learned, never again will I order from Idefine!
"

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5/5

2023-08-03

Love it!

"I received my new beautiful hair in two days. You guys are amazing! Thank you."

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5/5

2023-07-11

Awesome wig

"I've been wearing it to work since I got it. It looks like my real hair. I definitely recommend this brand and this wig."

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4/5

2023-07-16

Recommend!!

"This wig is very easy to style any fashion and to put on. It holds on to your head and won't move.I recommend Idefine wig to anyone looking for work put on and ready to go to work or to do anything."

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1/5

2023-07-07

Not what the company appear to be

"The hair was horrible. Shedding the moment you try to brush it. The wrong color. The fit was horrible. It didn’t look at all like the cut I saw and ordered"

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1/5

2023-06-25

Horrible

"This wig company sends products that look nothing like the photos, and the quality of the hair is even worse than the look..... This wig company will give you the run-around with bogus return shipping addresses, and then claim that they're not responsible for deficiencies or non similar that them,

When you contact them, they won't contact you back on their own. This is why I opt to use PayPal vs. debit or credit card. Once I escalate PayPal issues against the merchant, that's when they'll respond; you will get action, but not speedily.
"

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1/5

2023-06-24

Customer Service

"I purchased a wig from this company. They sent me the wrong wig. They told me to send it back and they would reimburse me for the postage. They never reimbursed me for the return of the wrong wig nor would they respond to the inquiries about my refund or credit for returning the wig they sent to me in error. I've emailed this company over three times with no response. I am out over $60 for this return with no response from this company. Never again. I will be sending in a complaint to Better Business and Consumer Protection regarding thi."

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3/5

2023-06-11

Bea green

"I purchased a curly wig and it was nice, I ordered 18in and it was true to size"