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Product & services pricing
4.39/5
Chance of future purchase:
4.39/5
Shipping & packaging:
4.38/5
Customer service:
4.38/5
Return/Replacement policy:
4.38/5

5/5

2023-08-03

Love it!

"I received my new beautiful hair in two days. You guys are amazing! Thank you."

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5/5

2023-07-11

Awesome wig

"I've been wearing it to work since I got it. It looks like my real hair. I definitely recommend this brand and this wig."

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4/5

2023-07-16

Recommend!!

"This wig is very easy to style any fashion and to put on. It holds on to your head and won't move.I recommend Idefine wig to anyone looking for work put on and ready to go to work or to do anything."

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1/5

2023-07-07

Not what the company appear to be

"The hair was horrible. Shedding the moment you try to brush it. The wrong color. The fit was horrible. It didn’t look at all like the cut I saw and ordered"

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1/5

2023-06-25

Horrible

"This wig company sends products that look nothing like the photos, and the quality of the hair is even worse than the look..... This wig company will give you the run-around with bogus return shipping addresses, and then claim that they're not responsible for deficiencies or non similar that them,

When you contact them, they won't contact you back on their own. This is why I opt to use PayPal vs. debit or credit card. Once I escalate PayPal issues against the merchant, that's when they'll respond; you will get action, but not speedily.
"

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1/5

2023-06-24

Customer Service

"I purchased a wig from this company. They sent me the wrong wig. They told me to send it back and they would reimburse me for the postage. They never reimbursed me for the return of the wrong wig nor would they respond to the inquiries about my refund or credit for returning the wig they sent to me in error. I've emailed this company over three times with no response. I am out over $60 for this return with no response from this company. Never again. I will be sending in a complaint to Better Business and Consumer Protection regarding thi."

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3/5

2023-06-11

Bea green

"I purchased a curly wig and it was nice, I ordered 18in and it was true to size"


1/5

2023-06-09

Wigs are not as advertised

"I ordered 2 wigs. Both look nothing like the advertised picture. The wigs were shipped directly from China and was not received as advertised. Also the invoice/order form shows a CA United States -no US ADDRESS"

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1/5

2023-06-02

Poor cheap **** synthetic wigs

"You can get better quality at Sally's than this store. And for WAY less. Cheaply made wigs. Colors aren't accurate and trying to get your money back is a nightmare. Just don't waste your time or money ladies. Go else where trust me.
I wish I could post a picture of the wig I received... it's absolutely hilarious actually that they think someone would pay 200 plus dollars for this crap
"

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5/5

2023-05-22

Good for price

"I really love this 12” lace wig! It is soft and very minimal tangling. Exactly as advertised! Rhank you, Idefine WIG!"

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5/5

2023-05-30

So nice

"It's comfortable and easy to style! For a first wig, I am in love with it. Very beginner friendly wig."

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5/5

2023-05-11

Elegant Natural Black Wavy Hair

"I love this hair, it’s just as I expected. Looks natural, soft and beautiful. It arrived on time with a few gifts from Idefine Wig. This is my fourth wig from Idefine Wig and will be my go to when it comes to wigs."

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5/5

2023-05-11

love it

"I get so many compliments from strangers. The hair and scalp part looks so natural. It is extremely easy to install and the curls are wonderful. Plus it us a good length. I think out of all the wigs I have bought from Idefine Wig, this is my favorite."

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5/5

2023-05-11

Happy Customer!!

"This wig came well packaged, the delivery was on time. It’s a beautiful wig, I love it. I did do a video review on this wig on my Tick-tick, instagram And fb page.I would definitely recommend this wig.And will definitely be making another purchase. Thank you IdefineWig"

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5/5

2023-05-11

The wig is so nice and soft

"This is definitely a throw on and go unit. The hair is soft and is the perfect length. I highly recommend as an every day unit for the office or just casual wear without the fuss of glue or spray.
"

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