"I'm never ordering from them again. I ordered the Sylvan Esso cd on July 15. Got it today, July 22. That was the good part. I was quickly disappointed when I opened the package & got " Ugly Casanova" instead of Sylvan Esso. First & last experience with them."
"Customer service is non-existent. Do not bother returning an item, even if defective. You will just get a run around with no satisfaction at all!!
Go somewhere else for service."
"How can they stay in business?!? I don't know how or why Amazon allows this vendor to be a reseller on the Amazon website. They screwed up both orders I placed with them. Worst part is trying to get customer service, it's non-existent. Don't be fooled by the low prices... you're taking a gamble by ordering with this company. I'm surprised they're not out of business. From the looks of the reviews, others agree with me as well."
"I have purchased from this company several times in the past, albeit through Amazon. This time, I placed 2 orders directly with this company in March, totaling over $140.00. To date (5/4/2013) they have not shipped my items even though they charged my PayPal for the full amount account back in March. I have contacted them repeatedly over the past 5 weeks and they keep telling me the items are on back order (even though these are brand new releases). The problem is that they are advertising the same items as "in-stock" on several different web sites -- including their own but have not shipped my order and keep telling me the items aren't in-stock. Caveat Emptor!"
"Ordered an item fine, quality was terrible for a CD and they gave me an rma.
I send item back at my cost, with dc on usps (0310 1230 0001 8367 3466 for when I sent it last July) and emails inquiring about my refund every month since stopped replying when I gave them the tracking number.
Buyer beware "
"Worst customer service and worst shipping ever! It takes weeks to deliver a package from California to Reno, NV, while for ANY other shipper it takes at most 3 days. I can get CD's faster from UK (Amazon uk) for the same shipping price or cheaper. They do not respond to any emails. DO NOT use this company! You can get the same products from Europe, but quite a bit faster. "
"This was my first visit to Importcds.com and I
found it to be easy to navigate. The search engine worked great so I quickly found the CD my daughter was looking for and at a great price. The CD arrived at my home within a couple of days. I love it when I can quickly find what I'm looking for and have a no hassle experience. Nice job."