"Shipping and ease of order great."

"Repeat customer; very good communications and quick delivery."

"Seller accepted order and confirmed order via email. Within 4 hours they cancelled order and failed to sell item at advertised price. No explanation given. Seller would not respond to any request. - Fraudlent Seller"

"Allowed for the input of VIN to verify fit. Also, could add instructions to communicate additional information relative to order. "

"Spent some time searching for a transfer case and located a new one here, Orland Park. The price for the new product was the lowest I could find, anywhere. I also had a mechanic willing to let me buy the part (thus giving up the mark-up they would pocket). This entire process save me over $1000.00. More importantly, the Orland Infinity staff corrected my initial order, which was for the wrong part. Great Customer service!! "

"I am happy that I could save more than $1000 buying transmission valve boday and accessories from Orland Park's Infiniti comapred to my local infiniti dealership."

"Excellent price for an OEM especially with free freight promotion.
A tad slow with delivery time however."

"This was a smooth transaction in and out with my purchase thank you"

"Great prices and good selection "

"Received part within the expected time frame and fit perfect"

"Happy to get affordable quality Infiniti parts on a 2001 G20. "

"Very happy with your service and item I ordered!"

"Ordered my part easy and was exactly what I needed"

"THE WARRANTEE EXPIRED ON 9/14/2022. ON 10/17/2022 THE TAILGATE LIFT POWER CYLINDER BROKE ( DEFECTIVE PART , SPRINGS WERE RUSTED AND BROKE IN 8 PLACES ). CALLED TO TALK TO AN ADVISER AND NONE WOULD ANSWER THE PHONE. WENT ONLINE TO SEE HOW MUCH THE PART COSTS FROM INFINITI AND IT WAS $ 368 SO I ORDERED IT. WAS CONTACTED BY INFINITI THAT THE PART NUMBER WAS CHANGED , 90560-5NAOA IS NOW 90560-5NAOB. THE PARTS DEPARTMENT SAID BOTH PARTS ARE EXACTLY THE SAME. SO I WENT BACK ONLINE TO ORDER THE PART, ONLY TO FIND THE NEW PART NUMBER IS $150 ($518) HIGHER. IF THE PART IS THE SAME ,WHY DID IT INCREASE $150, AND IF IT IS DIFFERENT WAS IT CHANGED BECAUSE IT IS A DEFECTIVE PART AND WHY WAS THERE NO RECALL ?? IF THIS IS HOW YOU TREAT YOUR CUSTOMERS, THERE WILL NEVER BE ANOTHER INFINITI IN MY GARAGE. I WOULD HAVED CALLED THE DEALER BUT NO ONE ANSWERS THE PHONES AT ORLAND PARK INFINITI, HAD THAT PROBLEM BEFORE. I GUESS IT'S MY PROBLEM NOW, BUT NOT MUCH LONGER WITH THIS CUSTOMER SERVICE !!!"

"When I got to speak with the parts rep I detected a bad attitude and did not like his tone when answering my simple questions "