"Ordered a door mirror cap from the website. It was half the price from buying inside the dealer, and it arrived in only a few days. Highly recommend. "
"Check out screen kept showing a different zip code even though my order contained my correct zip. My account then showed 2 phantom orders with weird order and ship dates. Had to call and have a parts department rep cancel the phantom orders. Web site verified that the part would fit my car; then received an email saying a different part is the correct one for my car and that the one first ordered is not correct. I had to re-enter a new order for the correct(?) part and will receive a refund for the first order in 3-5 days. Cumbersome ordering system/process which contains various glitches"
"Very good
Definitely was on time"
"called many times no one answer the phone
had questions about the parts I ordered.
helpfully i can get answers when i pickup my parts.
I am not upset just disappointed.
"
"Absolutely the most affordable Infinity parts online! Great process and quick shipping as well!"
"Prices are too high and website could be a little bit more detailed with parts and more pictures in color"
"I order a Clock spring switch for my 2008 QX56. After installing the part, a warning light came up as a faulty steering sensor. I was on a tight schedule with a trip coming up in 3 days. They agreed to sell me and ship another part overnight, and they would refund me once they got the defective part back.
Infiniti of Orland park was true to their word and upon inspection of the defective part they refunded me the purchase price.
This was the second time I did business with them and I will come back for any other parts I might need in the future."
"I chose Orland Park parts because I have consistently found them to be less expensive for OEM parts compared to anywhere else. Additionally, the parts arrive in a timely manner, usually slightly ahead of the estimated delivery date in well packaged boxes. Lastly, their notification system is quick to provide updates on order status, a nice plus."
"Shipping was very expensive..but overall experience was pleasant "
"I couldn't be happier with the service from this place! They were happy to assist with my issue and even sent the correct part numbers to me! SAVED me thousands of dollars!!"
"Ordered parts at an extremely low advertised price then they wouldn’t ship them and canceled my order"
"best prices around and very fast shipping on parts."
"I ordered wrong parts and they corrected my order according to my VIN..
Fast and cheap with Infiniti Parts, not aftermarket!!!!!!!"
"i said quick and easy unlike this form :>)"
"Using the site was easy and the price of the less than others."