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5/5

2011-05-27

"Website easy to use. Found product quickly. Customer service pre and post sale was fast and friendly. Provided me with clear and accurate information on my product and delivery times. Prices are good. I would order from them again."

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Verified
4/5

2011-05-20

"Prompt Shipping, box was beaten up a bit - contents seem okay."

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Verified
5/5

2011-05-20

"Arrived as orderd nice easy to talk to, order arrived quickly"

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Verified
4/5

2011-05-13

"Overall I am happy with their products and service. "

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Verified
5/5

2011-05-05

"Very good service over phone for something not listed on the web site."

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Verified
5/5

2011-05-02

"Good price for uncommon item (Denon Moving Coil cartridge), and the item shipped quicker than expected. Spoke to customer service rep prior to purchase over the phone (real person) who said the item was not in stock and wouldn't be shipped for 4-5 business days. However, I received the item within 4 days, which was great."

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Verified
5/5

2011-04-29

"When viewing a page within the "My Account" tab, it would be nice to be able to sign out without going to the "My Account" page. Otherwise, I found your web site very good.
I was surprised to see that my order was shipped from Dallas. I live in a suburb of Dallas and the package is now "out for delivery". Very fast service. I did feel that the shipping cost was too much for such a small item and small price.
"

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Verified
5/5

2011-04-29

"Item shipped as described. Item arrived in perfect condition much sooner than expected. I will definately use them going forward. Thanks"

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Verified
5/5

2011-04-29

"Excellent support on short notice requirement. Quickly identified availability of required product and confirmed that it could ship out overnight. Several adjustments needed to be made during the purchase process, Chat personnel remained online until the the ordered was processed to completion.

Very Very Satisfied with this effort!
"

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Verified
1/5

2011-04-15

"This has been the worst experince I have ever had with a internet seller. I ordered a Linear wireless reciever from this company on april 4th,they took the money out on the 6th.Not having recieved the part in over 10 days I called to see what the status was and get a tracking number,to be told it had not been shipped as of yet.I asked why I had not been sent info on there being any delay or trouble. In todays business world if you make a customer wait you may lose their business, not a good thing for a small independent company this can not happen.Then person I talked to on the phone had no answers just "I don't know" was all he could say. The next day after calli9ng and sending a cancellation fax, as I was told by this representative.I then recieved a email with a tracking mumber. Too little to late.If the package does show I am immediatly sending it back. I hope that you have the common sense to do the right thing and refund the money as fast as you took it."

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Verified
5/5

2011-04-06

"Very fast shipping; overall good experience. "

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Verified
4/5

2011-03-23

"The web site was a little confusing in the pricing. The item was labeled as two per package in several locations in the description and priced neither as each or per package. I wanted 24 pieces so I order 12 packages but only got 12 since the price was for individual pieces. I called and they explained the misunderstanding. Ordering was very easy and the items were promptly shipped and received in short order."

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Verified
4/5

2011-03-08

"Internet Security Systems satisfactorily resolved issues that arose during this transaction and stood behind their service guarantees. Thank you."

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Verified
5/5

2011-03-04

"I placed the order on Thursday and had it the following Monday. The product was exactly what I ordered.

Great Job!
"

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Verified
1/5

2011-03-02

"Unfriendly & unprofessional customer service, + overpriced shipping charges. There is no possibility of tracking the order or check the status on line."

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