"The products on the website have very reasonable prices but overall, the shipping process is way too long &' they don't update you very frequently about the tracking of the product. But I can say that when my item finally did arrive , I was very pleased with it &' the way that it fit on me . "
"DO NOT, DO NOT but anything from this website. They sell junk and they know they sell junk. I bought a Halloween costume from them, but the skirt did not have an opening, or a zipper or come with an elastic waistband. I emailed the company about the defective piece of clothing they sent me, and after giving me the run around, they finally admitted they sent me a defective piece of clothing but the only way they would give me a refund was if I paid to have it mailed back. They even claimed they sent me a replacement skirt, which of course never arrived. I eventually gave up because the cost of return shipping was more than half of the item, but of course, that's what they were hoping for. The only reason they got 1 star is because if have to select at least 1."
"Horrible, I have been waiting 3 months for refund for items that I sent Oct. 2014, it is now January 2015, no response or emails returned!!! Don't fall for their scam! "
"I cant wait for my order! my bf will love it ;)"
"Very happy with my purchase."
"I have not received my merchandise which I purchased on April 16 . It is now May 22 over 1 month later ! I will go to the police with this if I do not receive my items! I think I got scammed !"
"This website does have a verified paypal account. Not sure why I was unable to change the 1/5 to 5/5."
"I am a bit disappointed by how long it takes to get here. it has been over 3 weeks and the first item I ordered has not even made it into Canada yet. the second one is almost here but took a lot longer than the 3-7 days I was told it would take. it has been almost 3 weeks now
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"My order is taking a very long time and theres no U.S contACT info to figure out whats going on.as I stated I have no way to contact customer service as intimates care does not have a us number or email or any way to contact its been well over 10 days n doesnt even show its been shipped!! Its now BEEN OVER 12 DAYS AND MY STUFF HAS NOT BEEN SHIPPED!! You keep saying cantact CUSTOMER SERVICE BUT I CANT THEYRE IN CHINAAAAAA!!!!!!!! WHERES MY ORDER?!?!?!?!?!?!! Ok this is ENOUGH!!!!!!! WHERES MY STUUUUUUFF?!?!?!?!?!?! Im S [OOOOOOOOOOOOOO BEYOND LIVID NOW!!!! DO NOT ORDER FROM THIS COMPANY ITS A SCAM!!!!!!!!!!!I ORDERED STUFF ON THE 3RD N STULL HAVENT RECIEVED IT N NOTIFIED THEM SEVERSL TIMES AND NO ONES RESPONDING!!!! SCAM SCAM SCAM IM FILING A FRAUD REPORT IN THE MORNING WITH USPS, PAY PAL, AND THE POLICE"
"I am "Somewhat Dissatisfied" and now moving into "Dissatisfied".
I did checked with Intimates Care BEFORE I made my purchase and I was told that despite what their website says, they will process my order within 36 hours of the order being placed. I place my order on the morning of February 27th and opted for the 5-10 day shipping option.
On March 4th I had to email THEM to see why my order has not even been processed yet. I was at that time told that my order had already been shipped out and we are sorry that we did not update you.
It is now March 6th and my order hasn't even left their facitly yet!
Extremely frustrating and unprofessional. "
"I am satisfied wd the delivery ,, quick and very efficient !!!!"
"Responsive and informative. That's my experience with IntimatesCare. I ordered some items, received an confirmation email, and then I sent an email to the Customer support team asking for some clarifications of the confirmation. They responded within a hour. Several emails were exchanged, and all replying emails from IntimatesCare were very informative. I will come back for more purchase."
"Very fast shipping. Product sizes are on the small side, but it fits very well. So, if you are larger, these items may not be suitable or fit seductively."
"I love IntimatesCare and they had really cute outfits at reasonable prices compared to other sites i have been too. I was pleased with my experience on the site and how smoothly it was to order the product."
"My order was shipped in a timely manner and everything seems to be in order. "