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Verified
5/5

2004-06-28

"I ordered a cordless mouse for my wife. It showed up promptly, was wrapped well, and was exactly as described. I'm very happy with ioCombo as a company and will be doing business with them again."

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Being updated on the exact date the delivery was sent
Delivering products damage free
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Overall technical support
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Being knowledgeable
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Making decisions on their own
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Being easy to reach
N/A
Being trustworthy
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Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
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Verified
5/5

2004-06-28

"I recieved my order right when i expected it, and in great condition. The service is top of the line and can look for future orders from me. As a sailor overseas it was good to find a company that had no problem shipping to fpo/ap addresses. Thank you for the support."

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Verified
5/5

2004-06-28

"Order (case) shipped quickly, and arrived in good condition. I'm quite satisfied with the order."

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Verified
5/5

2004-06-28

"XP MUI OEM order came on time, was as described in product listing, worked fine."

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Verified
5/5

2004-06-28

"This was my first purchase from ioCombo.com.
PC case was delivered on time in manufacture's carton and was in great shape. Very friendly and prompt customer service. These folks want your business and do their best to make sure you are completely satisfied with your purchase from them.

I'll be watching their site in the future for more great deals as you never know what they will have on sale at a great promo or coupon special price. They may just have exactly what you have been looking for.

Very Satisfied Customer,

Thanks, Don
"

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Overall quality of the company
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Verified
5/5

2004-06-28

"Simple order process. Product was shipped the next day. Price was very competetive."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
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Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
N/A
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
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Overall customer service
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being easy to reach
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-06-28

"I was completely satisfied with the product sold at IOCOMBO.COM. Product was shipped on time and the service was great. Keep up the good service and low pricing. "

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Verified
5/5

2004-06-28

"The purchasing experience was excellent. Quick, professional, "seamless" from stage to stage of the process. The best thing that can be said about any retailer is that the exchange between consumer and retailer was uneventful. With iocombo.com, you can add to that flawless."

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Verified
5/5

2004-06-28

"Very satisfied with the prompt service and fair pricing by IoCombo.com. I will definitely purchase other items from this company."

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Verified
2/5

2004-06-26

"I bought a GlobalWIN Silent Stream water cooling kit. Inspecting the unit upon arrival I noticed the housing was cracked (top is made of BRITTLE acrylic). I called IOCOMBO and was given an RMA number and I was told I would be reimbursed for shipping both ways. I was reimbursed for the purhcase price, but not for shipping. Serves me right for ever straying from Newegg. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-06-25

"IoCombo delivered quickly and provided excellent communications before and after the sale. I recommend them highly."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
N/A
Web site being easy to use

Verified
5/5

2004-06-25

"ODelivery of the item was exceptionally fast, the unit was in excellent condition and I am completely satisfied."

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Verified
2/5

2004-04-28

"Purchased Sandisk 1GB CF Ultra II from their site on Monday 4/26/04 because of decent price and availability (Site says AVAILABLE Ships within 48 hours).

Waited two days for a shipping confirmation and a tracking number, but instead found my order cancelled. Called Phone Support and they told me that the item was not in stock. Of course, there was no email sent saying it was cancelled and the reason stated on the order tracking was "unknown error, please contact us".

Although they said they will credit my card back the amount, I felt that I lost a few days (as I need the item for this weekend) by the incorrect availability on their site (otherwise, I would have gone with another company).
"

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N/A
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Is easy to do business with
N/A
Is consumer focused
N/A

Verified
5/5

2004-03-27

"I have ordered from here several times. Products & support is great. Most recently, a floppy cable was shipped instead of an IDE cable. When I called the support staff was prompt, courteuos and friendly. I received a follow up E-mail signed....Making Customer Smile Is My Job. I couldn't ask for better service. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
N/A
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-03-27

"I was very satisfied with the company. I found them through Google. I was unsure at first but after talking to their tech-support via AOL IM (which was very helpful by the way), I was convinced to order the product. It arrived in about a week. The shipping was free and the product did what it promised it would. My laptop is now happier about the cooling pad sitting underneath! I recommended this product to my friend and he received his with no trouble also."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services