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Featured Review


Verified
5/5

2019-07-28

Amazing buying experience & after sales tech support...

"I was looking around for a custom PC builder. Narrowed down my choices to AVADirect and Ironside.

After talking to their sales department, I ended up going with Ironside Computers. The one HUGE reason for this is their customer service. They were able to answer all my questions about the parts they are using for your custom build (More on this a bit later) to even generally talking about PC technology.

I chose the "Forge a PC" option. Basically this is a custom build where you get to pick the parts that go into the PC, this is the way to go if you are familiar with PC parts and know what you would like to get. They also have prebuilt custom options, where you just click on it to add it to their shopping cart and check out. Useful for those that are unfamiliar with PC parts, but want a quality built PC. Just for reference, these are the parts I picked for my PC:

Case: Raidmax Vortex V5 × 1

Case Fan: 1 Apevia 120mm × 1 (Mine happened to come with two, more on this later)

Wiring: Professional Wiring - Cables will be organized to achieve maximum airflow × 1

CPU: AMD Ryzen 5 2600 3.4GHz (Hexa Core) × 1

CPU Cooler: AMD Wraith Heatsink × 1 (Came with the CPU)

Thermal Compound: Standard Thermal Compound × 1

Motherboard: MSI B450M Pro VDH-Plus × 1

Memory: 16GB (2x 8GB)

SSD: Gigabyte 120GB SSD

Grahpics Card Zotac Geforce GTX 1650 4GB OC × 1

Power Supply: Thermaltake Smart 700W 80 Plus Bronze × 1

Audio: Realtek Intergrated Audio x1

Standard Onboard Ethernet (No Wi-fi) × 1

Life-time U.S. Based Technical Support × 1

Warranty: Standard 5 Years Labor and 3 Years Parts × 1

The other reason I went with ironside is their warranty and lifetime tech support (as stated above).

I had ordered my PC on July 4th, when they had a 10% off sale (Saved $76 on my PC, which is a considerable amount). They told me it would take up to ten days before the PC was assembled, but it took them twelve days (from order to shipping). It was fine with me, as they were busy with all the July 4th orders.

Order was shipped on July 16th and arrived on July 19th. They packaged the PC EXTREMELY well. The box that the box with my PC came in had foam padding on the inside of the box and when I unpacked the PC from the box that my case came it, it had foam on the inside, to prevent the interior components from getting damaged.

After unpacking the PC, I immediately noticed, the case had two fans (One rear, exhaust and one on top, intake) in it, which I was not expecting, since I had asked for one (exhaust). I opened the case to move the top fan to the front and the first thing I noticed, was their cable management. Their cable management was excellent, they had ran the cables in such a way as to not impede airflow, especially from the front of the case. While I had the case open, I moved the top fan to the front with no issues.

Since I got this PC on a Saturday and I did not have anyway of plugging in my monitor, as it has a VGA connector, I had to buy a VGA to displayport adapter. As soon as it was delivered on Sunday, I went to pick it up, then went home and finally started to setup my PC.

After setting up my PC (Transferred a 160GB hard drive from my old PC into the new one, subject to upgrade eventually), I powered it on for the first time. It booted into my hard drive, which was fine, because I did not have windows installed on the SSD yet.

So proceed to power on the PC, which turned on and everything was working right out of the box, no DOA parts. It first booted into my 160GB hard drive where I had my previous windows 10 install. since I had not installed windows on the SSD.

Next I proceeded to install windows 10, via the flash drive ironside had included (You can download windows 10 setup files for free from microsoft's site) and installed windows 10 to the SSD, after which I booted into the SSD and windows was quick to startup.

After windows had finished setup, I proceeded to update windows and all drivers/software and reformatted the 160GB hard drive (Which is being used for games/storage and once again, will be upgraded eventually).

Since buying his PC I have had a few minor issues with the PC. Called ironside for tech support and I was truly amazed. They were willing to stay on the line with me and solve whatever issue I was having, instead of telling me to go contact the manufacturer of the component I was having trouble with (Although I am certain that would be a last resort for them).

In conclusion, my overall experience with Ironside Computers was excellent, from initial contact with the sales department all the way to my PC being shipped and technical support.

If I could give this company twenty stars, I would. Would not hesitate to recommend them to anyone that is looking for a custom built or prebuilt custom PC.
"

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Verified
5/5

2020-02-29

BLAZING FAST!!!!!!!

"I got mine a few months ago and its still held up and it was relatively easy to setup. The PC has run amazing on all games I've played and its at a reasonable price."

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Verified
5/5

2020-03-03

Great company

"They build your pc to perfection! It is treated with tenderness and care. They also provide responsive and helpful customer service."

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Verified
5/5

2020-02-28

VERY happy!

"The website was very easy to use, and gave great detail of the product and for a person who never had a PC, Ironside was the best choice i made! Very happy and would buy from them again any day."

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Verified
5/5

2020-02-20

Satisfied Mom of gamer

"From inquiring to purchase received, excellent customer service, frequent updates, packaging perfect, delivery went smoothly, no problems whatsoever. Love it. Would recommend 100%. "

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Verified
5/5

2020-02-13

Excellent builds and customer service I very rarely see.

"Specifically, Josh and Ethan were Exceptionally helpful and clear with how to fix the problems I had. Im so glad that I bought from a company with this good service. Seriously. BUY FROM THEM!!"

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Verified
5/5

2020-02-01

Excellent value on a great build!

"It was time for an upgrade for both of the boys. We used the online tool to spec out the system of their dreams. Their system kept us up to date on the progress of our order, always keeping us in the loop. One of our fans had a rattle and they helped us with a replacement quickly. Thanks so much, will be back! "

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Verified
5/5

2020-01-31

Great Computer, works really well.

"Great company, works as promised. Had other computers that did not work as good as this one."

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Verified
5/5

2020-01-30

Awesome!!!

"Me and my son couldn't be happier!!!! The best customer service ... the Ironside team are true professionals!!!! Also my Ironside build is so epic .... it runs flawlessly!!! "

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Verified
5/5

2020-01-24

Quality Like No Other!

"I am in LOVE with my PC. It is an absolute beast. I purchased my PC from Ironside and they got my computer to me in perfect condition! They provided lots of padding to protect from any thing happening to my PC and in addition to that made that inside of my computer look like all I needed was the space of a laptop. I purchased a mid tower and it’s PLENTY!! Their quality is my biggest thing. They stress check every component and make sure everything is working correctly before shipping it. I’ll always go to Ironside for all that I need with my PC. They also had amazing costumer service and where always happy to help with anything. They even give status updates with everything your computer goes through while it’s built. Would highly recommend "

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Verified
5/5

2020-01-22

No Complaints!

"I love my computer. It does everything I need it to do. Perfect! The best part was the frequent updates in the process of my purchase from building to shipping. Thank you!"

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Verified
5/5

2020-01-22

Highly recommend

"I’m a gamer on a budget. The amount of options they had to customize would fit anyone’s need or style. The computer itself runs very well and set-up is very easy! Seriously consider them if you’re looking for a new PC. "

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Verified
5/5

2020-01-21

Great PC

"I ordered this for my son, PC is well made, very solid, I had a question and the customer service is phenomenal! Highly recommended!"

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Verified
5/5

2020-01-21

Ironside PC

"I had ordered a new PC for the holidays and decided to go with Ironside. Upon arrival the box was obviously packaged really well without any rips and or holes. After cutting it open, I pulled the PC out and plugged it in. Immediately it was glowing with life. First of the case is aesthetically pleasing and an absolute beast. Who wouldn't want a tank as a computer like come on lol. I have had it for a little over a month at this point and everything is working like a charm and the color strips are fantastic. Would most definitely recommend to build your own through Ironside. They will take care of your PC from building to arrival. This is definitely 5/5 stars! "

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Verified
5/5

2020-01-21

Impressive work!

"The computers are just beautiful and very unique. Fans are smoooth and wire managment was beyond expectation. I haven't had a one problem yet.I haven't seen my games run so smooth in years and I really appreciated the emails updating me on the progress of the computer. If you need an affordable but outstanding computer Ironside is a go!"

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