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Featured Review


Verified
5/5

2019-11-07

Wonderful support

"The computer and support is top tier."

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Verified
5/5

2019-10-30

I cannot find any faults in my experience

"TL;DR:
+amazing pricing --- my rig cost 4k when buying from Ironside. That is 2-4k less than other companies I was looking into before purchase.
+computer arrived with no damage or loose parts (shipping from US to Europe)
+customer service was really fast&nice (i made a mistake in my order and it was handled quickly&efficiently)
+they check up on you after you've received your PC
+there's literally nothing to complain about

Full review has following
1. About pricing & their site in general
2. About Shipping
3. Talking about the mistake I made when ordering & their response
4. Conclusion
5. Specs

THE FULL REVIEW:
I spent the better part of three months researching the current PC market, trying to decide on what I needed, and trying to find a PC builder that would have an agreeable price and also ship internationally (you can find my specs on the bottom if you're interested). I already knew the setup I wanted to go for, which included liquid cooling for both the CPU and the GPU (the reason I really did not want to do it myself, and the reason why my selection of builders was more limited). I was mainly finding companies that charged _significant_ amounts more than simply the cost of the parts, and my savings account was crying out of desperation.

By some stroke of net searching luck, I stumbled upon Ironside. I used their "forge a PC" option to gauge out the prize range - and it was several hundreds, even thousands (no. im not kidding. seriously.) cheaper than other companies I had checked out beforehand. Needless to say I immediately went back to search for reviews, trying to find out if there was any way I could trust such a company. I also had a few reservations about their site - it was responding to selections really slowly. It was most likely my own junk slowing it down, but it was only their site, so as a first-time visitor it threw me off. Could've also very easily been a temporary issue (it's working fine now), but I wanted to mention it in case anyone in the future encounters it and is worried about it.

After finding pretty much only positive reviews I decided to go for it. They seemed reputable, the pricing was glorious, their computers looked good (they have a youtube channel! it was torture watching the 4k stuff while waiting for my own PC XDD) and they shipped internationally. Shipping was the thing I was mainly worried about - I was ordering a very expensive computer, easily broken if manhandled during shipping, and I was going to have it shipped all the way from the US to Finland. Needless to say I was prepared to be handed a pile of broken glass. What I ended up receiving was basically a computer looking like it had been packaged five minutes before I got it. Nothing was broken (not even any dents on the boxes) and no parts were loose.

For non-american buyers, note that they require a zip-code connected to your credit card! Which at least here, we do not have, so paying by card was impossible. I'm 100% sure they could've figured that out in customer service, but they do provide alternate payment methods such as paypal (which I prefer using online anyway).


THE GREAT MISTAKE (by me): As I built my soon-to-be-bought PC, I first selected all the internal greatness I wanted. I had prepared for this moment. I knew what I wanted, I knew where to find it. CPU, GPU, Ironside's own liquid cooling. In a few minutes it was done.

Then came selecting the case.
Which I had not thought about. At All.
I ended up going with the first thing that looked nice and went ahead and placed my order.

Turns out you can't just stuff a tiny PC case full of tech and expect the side to fit back on. So! I was contacted by the customer service folks, who kindly told me of my mistake. They suggested a few (bigger) cases from the same manufacturer and in the same style as the teapot I had picked the first time (which I thought was really nice, I mean they could've just suggested anything and I would've gone with it even if it didn't look like what I was going for at all). They even managed to get all of it done in about a half an hour, which, considering the almost 10-hour time difference, was pretty nice.


CONCLUSION
All in all, the greatest hassle I had with my Ironside PC was deciding what files to transfer from my old PC. Definitely will look to them again in, like, 5-10 years if I'm still into gaming and need a new setup. XD TBH, if games drop off my radar, this computer will probably last a small forever. Won't need to update a workstation 'till I'm like 50, lol. Build quality is excellent, cable management is excellent, everything's excellent, I love it. I've had it for about a month now, there's been no problems, and it already has many hours of gaming on its record.


Specs for those who deem such information important:
Intel Core i9-9900K 3.6GHz (Octa Core)
GeForce RTX 2080 Ti 11GB
ASUS MAXIMUS XI HERO [SLI][RGB]
G.Skill Trident Z 32GB (4x8GB) DDR4 [RGB]
SAMSUNG 970 EVO Plus M.2 NVMe 500GB
"

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Verified
5/5

2019-10-25

Excellent computer for an excellent price

"My computer was almost the same price as if I just bought the parts myself but with the added convenience of having them pick the parts and build it for me which worked out as Im not incredibly knowledgeable about computers so this helper a lot and the computer is incredibly well optimized. Customer service was also very helpful when ordering my computer."

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Verified
5/5

2019-10-23

Excellent support

"I’ve had my Ironside computer for a couple of months now. At first the computer would restart on its own without warning. After consulting Ironsides tech support via email, they were able to walk me through troubleshooting steps and narrow down the issue to some RAM. They had me send back the stick of RAM in question. After they checked the RAM out they had me send the 3 other sticks of RAM that were working fine just to be safe. Long story short, they sent me four new sticks of RAM. Problem solved!!! Computer runs great!!! My first real gaming computer. Great price, great support!!!! I am able to contact support via email or phone."


Verified
5/5

2019-10-21

Good stuff

"Their prices are extremely competitive! The customer service is great they are so nice and easy to talk to."

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Verified
5/5

2019-10-10

super great company

"They had the best customer support I have ever seen and the computer came way sooner then I expected also it looks super good and runs all of my games on max settings without any problem I will definitely be ordering from them again."

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Verified
5/5

2019-10-10

Best in class service!

"Not only does Ironside carry the best in gaming hardware and accessories, their tech support is fast, friendly and knowledgeable - and they stand behind what they sell. We had a glitch with the Frozt and Ironside tech did an effective troubleshoot on the opening of the ticket and shipped a replacement SSD - and they talked us through dismantling, installation and re-assembly like Apollo13! They should be HQ'd in Houston! "Houston, we have no problems"."


Verified
5/5

2019-09-30

Top Notch

"Had a few special requests, and John was able to fulfill then quickly. Great company "

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Verified
5/5

2019-09-26

Excellent Customer Service & product

"For my son’s birthday, we ordered a customized computer from Ironside. We actually made an error and somehow selected multiple keyboards & mouse set. During the build, they didn’t blindly pack it up, but personally called me to verify intentions and made adjustments. They notified me every step of way from order receipt to build, to testing and shipping. They even follow up after the sale. Easiest purchase ever and handles my son’s gaming habits with ease! I will definitely look to this company first for next pc based on the experience and value."

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Verified
5/5

2019-09-26

Great service

"Ordered the IMP computer, monitor, keyboard, mouse, chair, and hoodie.
All came in great shape with ample padding for the computer and accessories. They do a follow up on how everything is going with your computer which is nice. The chair seems very well built and the hoodie (full zip) is extremely soft and well fitting. Will be doing business again in the future with these guys/gals.
"

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Verified
5/5

2019-09-17

Excellent Service

"Everything is working wonderfully with my new PC! No complaints!"


Verified
5/5

2019-09-13

Reliable and Affordable PC’s

"It was a very simple process, chose all my parts, they sent me updates, and everything went very smooth and well! They have very great customer service and technical service as well! Haven’t had an issue with the computer at all and I’m very happy with it 10/10. Got my first computer from them and I enjoy it."

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Verified
5/5

2019-09-06

Best Experience Ever!

"I had thought about upgrading my PC for some time, and decided after a lot of thinking that Ironside was the way to go. They were so helpful throughout the whole buying process and just overall great to me! Thanks to them i'm currently writing this review on my new amazing PC. Any question I had, I received a very helpful answer in a short amount of time. The customization available is ridiculously great while building my dream PC. Wouldn't write a review if it wasn't for the genuine appreciation and support I have for this company and what they provide. All around best experience ! Thank you still Ironside"


Verified
5/5

2019-09-04

Review on IronSide Computers

"The experience is great! I like how fast my PC is running and how quick it loads things!"

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Verified
5/5

2019-08-30

Amazing computer and customer service

"When I was shopping around, I used the chat feature they have on their website and they answered every question so fast and accurately. Then after I purchased one, they even followed up with me to make sure it was all going well. Amazing company. "

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