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Product & services pricing
4.15/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.09/5
Customer service:
3.38/5
Return/Replacement policy:
3.75/5

Verified
5/5

2024-01-28

Great service

"Very pleased with the rug I ordered which was delivered on time. A reasonable price, well packed and just what I needed."

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Verified
5/5

2024-01-27

Rug Purchase

"Easy to order. No hassle. Prompt service"

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Verified
4/5

2024-01-27

New Study rug

"Well packaged, early delivery and fairly good value for money."

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Verified
5/5

2024-01-27

amazing Kars rug.

"Prompt and efficient. Recommended."


Verified
5/5

2024-01-26

Happy Shopper

"I have bought a rug from this site before. The rug is vibrant and well made. Also great value. Customer services is lovely. It took me ages to select my rug as they were all so amazing. I got down to 4 selections and had to keep going back looking. Changed my mind so much but, finally got there. The site is easy to navigate. Not so easy to choose from in a good way "

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Verified
5/5

2024-01-26

Beautiful rug arrived well packed

"Beautiful rug arrived in good time....packaged well "

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Verified
5/5

2024-01-25

The size is perfect. From the pictures it looks fantastic.

"Contacted your company. The lady/ person who answered the phone was truly very helpful. "


Verified
5/5

2024-01-25

Good work

"Ordered a new rug, will arrive Friday. Website clear and easy to navigate. Hope the rug will be as good as it looks online "

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Verified
5/5

2024-01-23

No problems so far

"As above....not received it yet "

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Verified
5/5

2024-01-22

Nice rug as described

"Kept me well informed, arrived on time and in great condition. Nice little rug!"


Verified
5/5

2024-01-21

Room makeover

" This rug will give my bedbound Dad a fresh change of room.
The rug was such good value, that we bought a second one for our lounge.
"

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Verified
5/5

2024-01-20

Not a UK company

"I chose this website because I thought it was in the uK, but looking at returns policy,I see that returns are at your own expense and the destination is not UK.I probably wouldn't have bought them if I had noticed this. I assumed having .co.uk in the company name was enough to think it was in the UK.I just hope that when they finally get here, i am happy with them."

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Verified
4/5

2024-01-18

Nice selection of rugs

"Good selection of rugs in a good range of sizes. Quite easy to find ideas and choose the rugs I wanted. Delivery is taking quite a while but not too much of a problem as I don't need them immediately. I hope they are as good as I'm expecting when they do arrive."

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Verified
3/5

2024-01-17

Rubbish Delivery Service.

"Excellent Rug but your Delivery Company were Rubbish !

Missed promised timings and I had to choose other dates, delaying my Rug.

Treating me as a 3* Customer.

Sorry.
"


Verified
2/5

2024-01-17

Poor delivery services

"Keep getting messages to say delivery delayed. Mails says its been dispatched but when I tracked it, its still sitting at the warehouse."

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