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Product & services pricing
4.15/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.09/5
Customer service:
3.38/5
Return/Replacement policy:
3.75/5

Verified
5/5

2024-02-06

Great service

"Gave my order and now on its way wonderful service"

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Verified
5/5

2024-02-06

Good service and quick delivery

"Easy to navigate website, it was a breeze to get exactly the pattern, colour and size of rug that I needed. The ordering and payment process was easy, and despatch/delivery from the USA to the UK was only 10 days. Will definitely use rugs.co.uk again."

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Verified
5/5

2024-02-04

Ordering my rugs

"I have checked the website many times in my quest for buying 2 new rugs. This was a very pleasant experience being able to view the products actually in my room settings. Just hoping they live up to my review when I receive them."

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Verified
5/5

2024-02-03

Excellent

"No hassle from order to delivery"

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Verified
5/5

2024-02-03

Efficient service and good product

"Easy ordering and payment, prompt delivery and a lovely rug. Colours matched website images. Very pleased with our purchase."

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Verified
5/5

2024-02-02

Efficient service

"Website is easy to use, and the purchasing and delivery process were very efficient. So I’m delighted with the rugs and with the method of purchase. Thank you"

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Verified
5/5

2024-02-02

Beautiful Rug

"Ordered 30th Jan, delivered 2nd Feb. Perfect size and colour for my kitchen."

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Verified
5/5

2024-02-01

Excellent service

"Excellent customer service, and the rug up to the standard I was expecting "

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Verified
5/5

2024-01-31

Great variety

"I’ve enjoyed browsing the huge variety of rugs and believe I’ve found the perfect one for me."

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Verified
5/5

2024-01-31

Love my rug.

"Order very easy to do. Tracking service excellent all the way from America to the UK. Love my rug, the colours are fabulous it’s perfect, very happy indeed. "

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Verified
5/5

2024-01-30

Quick and easy purchase

"Easy to navigate website and clear description "

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Verified
5/5

2024-01-30

A good overall experience

"Was looking for a particular colour and size of rug. Website allows you to specify what you're looking for so was an easy experience. Once purchased extremely happy with communication and quick delivery."

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Verified
5/5

2016-02-05

Completely floored by brilliant service

"Never bought anything from you before, so didn't know what to expect. What I got was a beautiful rug, great value for money, prompt delivery, easy to use website, easy payment on-line, in fact the whole transaction was perfect.
Rug number 2 will be ordered shortly.
"


Verified
5/5

2024-01-29

Great service

"Ordered a rug came from USA arrived in good condition and as described very pleased with it ,and considering it came from the states it only took just over a week .
Fed Ex kept us updated all the way well done .
"

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Verified
5/5

2024-01-28

Easy to order a Rug.

"Saw the advert. Prices were reasonable. Chose two Rugs. Form was easy to fill in. Now awaiting delivery. "

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