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Product & services pricing
4.18/5
Chance of future purchase:
4.03/5
Shipping & packaging:
4.11/5
Customer service:
3.41/5
Return/Replacement policy:
3.77/5

Verified
5/5

2023-02-17

New rug

"Very happy with rug and service."

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Verified
5/5

2023-02-17

Lovely rug

"Arrived on time.well packaged.good colour.looked good as did on website.really pleased with purchase.glad did not let bad reviews stop me from ordering."

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Verified
5/5

2023-02-14

Outdoor rug

"Very pleased that this rug was back in stock.
Delivery to the UK was swift.
Good service all round from iRugs.
"

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Verified
5/5

2023-02-13

Quality

"Good quality rug at great price. Very well wrapped and delivered on date given with regular updates prior to delivery. "

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Verified
5/5

2023-02-08

Excellent rugs

"Item as described lovely quality rug"

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Verified
5/5

2023-02-03

Even better than the picture

"Far cheaper than many other places and the rug was great quality, as was the delivery "

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Verified
4/5

2023-01-31

Nice ranges, reasonably quick delivery

"3rd time I've bought a rug here, always have a good selection of colours and sizes. Like that I can track delivery, only downside is that they don't offer an express delivery"


Verified
5/5

2023-01-30

Round rug

"Easy to look through, with lots if choice. Quick delivery. It’s a lovely design we have chosen, and we hope it will last for many years. "

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Verified
4/5

2023-01-24

Lovely colours

"The rug is as shown on the site; the colours true to that. It's lovely and looks good but, at the moment, isn't lying flat - I assume -and hope - that's because it was rolled for shipping.
I've dropped one star on this review because there was no warning of the rug's arrival (most online firms send emails with a delivery time window now). It was pure luck that I was in to accept delivery.
"

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Verified
5/5

2023-01-20

Great value

"Lovely rug at a reasonable price "


Verified
5/5

2023-01-20

Very pleased

"I purchased a synthetic Bokhara knotted runner to replace a similar lovely wool runner which had significantly faded in the sun. I was concerned about ordering one which was not wool but I am delighted with my purchase. It’s a lovely rich colour and good quality and looks and feels lovely and was also good value. I had looked for a similar runner for ages and was very pleased to find a knotted one which seems quite hard to find.
I was also impressed by the amazingly quick delivery (within a week and tracked) especially as it came from the US.
I would definitely look to using i rugs again based on this experience and would recommend them.
"

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Verified
4/5

2023-01-19

Good service

"The rug was delivered in under a week, looks great."


Verified
5/5

2023-01-19

Just amazing

"These rugs are incredible! Delivered early. Quality superb . Far better than pictures. You will not be disappointed. I have bought 4. Love them. Such sparkle!!"

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Verified
5/5

2023-01-12

Lovely rugs at a really good price

"I have ordered twice now from Irugs and have been extremely happy with the products, price and service. "

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Verified
4/5

2023-01-10

Arrived quicker than expected

"I ordered a rug end of December but didn't realise that this would come from the USA so I felt slightly uncomfortable not knowing how long it would take to arrive. I got notification fairly quickly and the rug was delivered yesterday. Only slight problem was that the rug had been folded rather than rolled so there are a few wrinkles in it but these have started coming out now the rug is in place. Really pleased with the rug and lovely colours."

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