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Product & services pricing
4.18/5
Chance of future purchase:
4.03/5
Shipping & packaging:
4.11/5
Customer service:
3.41/5
Return/Replacement policy:
3.77/5

Verified
5/5

2022-12-02

Excellent start to delivery

"The purchase of our rug was easy and efficient from initial ordering on line, to notification of shipping and tracking details to delivery, it was excellent"

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Verified
5/5

2022-12-01

Excellent enquiry service

"I called to confirm the delivery date of the rug I have ordered. A lady called Tanya (Tania?) took my call.
Extremely helpful and knowledgeable - great to be able to speak with someone.
Highly recommended
"


Verified
5/5

2022-12-01

Great rug

"Rug was delivered from USA in a week and on day stated on order. Very pleased thank you."

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Verified
5/5

2022-11-29

Lola rug

"Lots of choice and the ordering and delivery were very good. I liked being able to track my rug across the Atlantic. The rug is lovely and I’m really pleased with my choice. I would use iRugs again. "

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Verified
5/5

2022-11-29

Just as advertisements

"Turns up on time ,pleased with product "

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Verified
5/5

2022-11-28

Great service

"I ordered a 3 metre runner with some trepidation as I wasn’t sure it would look like the photo or be good quality.

It arrived promptly and is lovely so it has given me the confidence to buy another one.
"

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Verified
5/5

2022-11-26

Good customer service

"Excellent customer service"

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Verified
5/5

2022-11-26

Easy website

"First time i have used irugs easy to navigate website and some lovely rugs to choose from.ordered a lovely rug myself which no doubt will look fab when i recieve it despatched in good time.would use again"

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Verified
5/5

2022-11-26

Excellent

"Easy to use website, fast delivery, great quality."

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Verified
5/5

2022-10-24

Excellent customer relationship.

"I was so confident when looking at the website so I ordered two rugs and have not been disappointed.
My lounge is greatly enhanced by these rugs.
"

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Verified
5/5

2022-11-23

Big rug delivered quickly.

"I actually ended up returning my rug as it wasn't right for me but management were fantastic at resolving that for me. "

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Verified
5/5

2022-11-24

Excellent service

"Kept informed all the way, rug came from America to uk in a week"

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Verified
5/5

2022-11-22

Best rugs

"Have purchased 4 beautiful rugs, am expecting the 5th one very soon. Highly recommend this seller. Thank you for your great service."

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Verified
5/5

2022-11-19

Very nice rug

"The rug is the exact colour advertised and thickness we need and was delivered promptly."


Verified
5/5

2022-11-18

Very polite & helpful

"The lady took her time to make sure everything was correct in my order."

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