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Product & services pricing
4.16/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.10/5
Customer service:
3.40/5
Return/Replacement policy:
3.69/5

Verified
5/5

2021-08-23

Loft Rug

"Easy to order, beautiful rugs, quick delivery even from the US"

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Verified
5/5

2021-08-22

Excellent

"Not a bad work to say, great price , great service fast, efficient and easy. Definitely recommend "

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Verified
5/5

2021-08-21

I am happy with this item

"Didn't take too long to come, I was pleased with this item. Would buy from this seller again."

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Verified
5/5

2021-08-21

I really liked the software which allowed one to see the rug in situ

"Quick focused. You want to get it right to get it purchased to get it delivered
I would return to this site again
"

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Verified
5/5

2021-08-20

Very happy

"Lovely rug here in just 7 days."


Verified
5/5

2021-08-20

Shag pile rug

"The rug arrived quickly and was well packed. Within 24 hours the rug had mostly uncurled itself and within 48 hours, with a little brushing, the shag pile was standing up and still is. I am delighted with the product and the service."

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Verified
4/5

2021-08-19

Awaiting delivery

"We have yet to receive our rug but the response and speed of action so far is I
Impressive,
I only have issue with one thing why after purchasing a rug which is likely to be a one time purchase is it immediately followed by an email saying up to 75% off products? Galling and teeth knashing to say the least! Await delivery with anticipation,
"

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Verified
5/5

2021-08-18

Outstanding Rug and Faultless service.

"I purchased a Mamluk 9 x 12 rug for my lounge. Took 7 days to arrive from the US. The whole order process is straight forward and having the ability to view rug in place via their website was more than useful to me.

The rug itself is even more vibrant than some of the pictures. Quality is excellent in my humble, but Im not an expert and accept we all have our own standard and thoughts.

I deliberated long and hard about buying from irugs.co.uk after reading some of the negative reviews about returns and contacting them. But theres simply not anything I like in the high street and online places so took a punt, glad I did, Lounge looks brighter and warmer for the new floor centre piece.

Only thing you should be aware of is that the rug of this size is rolled then folded for shipping, when unrolled it was quite bumpy and wrinkled. I just let it stand a while before flipping it over and steaming with a damp cloth… sat down a treat and helped me get to know it better. Don't be put off by this though, this is my experience and what I was prepared to do.

Ordering to delivery is as you'd expect these days.

The rug is way better than the pics imho.

Will be using them again should the need arise,., it will :)
"

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Verified
5/5

2021-08-18

Ordering process

"Easy to use website. Good choice of rugs."

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Verified
4/5

2021-08-17

One disappointment

"When it arrived, the rug was just what we wanted. However, had I known what a large carbon footprint it came with (it came from the US) I may have thought twice about buying it. Hence the 4 star rating."

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Verified
5/5

2021-08-16

Always a good buy.

"This is the third of forth rug we have had from iRugs.co.uk.. Always delivered quick, and the price is right."

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Verified
5/5

2021-08-14

Orange mat

"Very prompt, and arrived before time. And looking good "

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Verified
5/5

2021-08-13

No complaints

"Delivered promptly with no adverse criticism."

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Verified
5/5

2021-08-11

our new rug

"arrived a day early pleased with the quality "

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Verified
5/5

2021-08-10

Easy buying experience

"Good selection of rugs, great prices and fast delivery. What’s not to like?"

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