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Product & services pricing
4.16/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.10/5
Customer service:
3.40/5
Return/Replacement policy:
3.69/5

Verified
4/5

2021-07-08

Service

"I found the website easy to navigate ,kept informed of delivery and arrived to the due date ,lovely colour of rug "

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Verified
5/5

2021-07-04

Very happy

"Amazing rugs I have bought 5 fab"

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Verified
4/5

2021-07-04

Good Quality

"My experience with iRugs has been very good. I ordered a rug to see what the quality was like and I was very pleased with it so I ordered a second one. Unfortunately when they delivered the second one I was out and the rug was left outside my front door without any note to say it was there. I rarely use my front door so it could have been there for ages or could have been stolen. Fortunately my neighbour saw it and took it in for me. No problem with iRugs, BIG problem with FedEx."

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Verified
5/5

2021-07-01

Impressed with the choice of rugs.

"Found website easy to use. Service excellent. I received an email to say my rug had been dispatched about 4 hours after ordering it. I am expecting it in 3 days time. Looking forward to receiving it."

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Verified
5/5

2021-07-01

Prompt service and great rug at a great price

"Very happy, kept informed throughout the process"

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Verified
5/5

2021-07-01

Good service

"Quick and efficient delivery and when we had a problem their customer service team sorted it very quickly"

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Verified
5/5

2021-06-29

Came when they said it would.

"Orderd on line all worked out well really pleased with rug. I would recommend and buy again if needed."

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Verified
5/5

2021-06-28

Extraordinary service quality and value

"It’s hard to find a rug 16 foot long.
I thought I would have to make do with a length of bound carpet. A quote for one that would do was 3 times the price of the rug shipped from USA to UK in a week! I can’t believe it.
This rug is very subtle and feels beautiful under foot.
"

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Verified
5/5

2021-06-27

A magic carpet ride

"Easy ordering process. Good, clear, accurate pictures of the rugs on the website. The rugs arrived promptly, very well packaged and in excellent condition. I am very happy with the 3 rugs i bought."

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Verified
5/5

2021-06-26

Excellent company.

"Rugs as described. Good quality. Excellent service and quick delivery. Have used this company several times now and have not been disappointed.!! "

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Verified
5/5

2021-06-24

Excellent

"I’ve now bought two rugs from this company and both times have been extremely pleased. The rugs have arrived before the estimated time and I love them."

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Verified
5/5

2021-06-23

Satisfied rug owner!

"Great choice, great service."


Verified
5/5

2021-06-22

Brilliant

"Great rug at good price. Very speedy service cannot believe it came from the USA in 4 days. I don't usually write reviews as I think if all is as expected what more can you say, but this has exceeded my expectations. Would certainly recommend this company."

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Verified
5/5

2021-06-22

Good service

"Very fast delivery quality and colour just as described"

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Verified
5/5

2021-06-21

Brilliant

"Arrived safely just eight days after ordering,exactly what I wanted."

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