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Product & services pricing
4.16/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.10/5
Customer service:
3.40/5
Return/Replacement policy:
3.69/5

Verified
5/5

2021-07-22

Hallway Runner

"Was very pleased with my hallway runner . Delivery was surprisingly quick and it is so beautiful, very soft and easy to clean , it stays down perfectly on my laminate floor "

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Verified
5/5

2021-07-20

Love the selection, easy to buy

"I found my new rug quite easily and buying it was a doddle as it was my second purchase. "

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Verified
5/5

2021-07-20

Great delivery product as expected

"Tracked rug from USA to IOW arrived in a matter of days worth what I paid… not sure I would have paid full rrp. But it does look like image on site. Folded so wrinkly at the moment but I’m sure it’ll flatten in a few days. Good experience with this supplier!"

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Verified
4/5

2021-07-19

Rug

"Got flooded so needed new rugs. Was pleased with the quality of the rugs I had before and teordered the same rugs plus some extras. Was not disappointed either with the promptness of the delivery or the quality. "

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Verified
5/5

2021-07-18

LOVELY RUG, EXCELLENT SERVICE

"Excellent service, received my rug 2 days after ordering it. Got it in the sale and love it"

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Verified
5/5

2021-07-16

Runners.

"Placed my order received them within days.Was kept updated by email & mobile.Could not wish for a better service & the runners look great.Thank you. Marilyn Barnes."

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Verified
5/5

2021-07-16

red rug

"Brilliant service quick delivery
"

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Verified
4/5

2021-07-16

Great product, good service

"The rug I bought is fabulous and the delivery service was great - we received it sooner than we'd expected.
The only aspect where I thought there was room for improvement is the online communication service. Before making the purchase, I asked a question about the product, which was left unanswered. That could have cost the company a client.
"


Verified
5/5

2021-07-15

Quality rug, well made, hard wearing

"We liked it enough to have now ordered 2 more .
Very impressed
"

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Verified
5/5

2021-07-15

Rugs

"Service is brilliant ordered and received in three days,my only complaint is the rugs are rolled so tight it takes so long to get them to lay flat"


Verified
5/5

2021-07-14

Great rug

"I wanted a third rug in the sand pattern to match my other two and they had exactly the right size. Now my little sewing nook in my lounge fits in with the rest of the room. Arrived two day early, well wrapped up and I’m just following the instructions for helping it to settle and lay flat. We love the first two we bought. "

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Verified
5/5

2021-07-13

New rug for the Study

"All good -
Received a day earlier than expected and was as described - exactly what I wanted. Overall experience was excellent.
"

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Verified
5/5

2021-07-12

Excellent service

"Largest choice of rugs and delivery fast"

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Verified
5/5

2021-07-09

Hall Rug

"V pleased with the speedy service from irugs. First time I have used them. Very prompt. Kept me informed all the way. Easy to pay. Delighted this morning when the carrier turned up at the door with the parcel. It was so early I thought it must be a delivery for a neighbour!! Really friendly driver! Thank you."


Verified
5/5

2021-07-08

Great Service & Product

"Having ordered the rug, I was slightly surprised that the tracking information said it came from the US, but it arrived very quickly, no additional import fees, and is a beautiful product. I was very impressed and would definitely use this company again."

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