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Product & services pricing
4.16/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.10/5
Customer service:
3.40/5
Return/Replacement policy:
3.69/5

Verified
5/5

2021-05-27

Good value rug

"Needed a plain navy rug and found what I was looking for. A bit more ‘shaggy’ than I had anticipated but fine."

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Verified
5/5

2021-05-27

Fantastic Rug and Buyer experience

"I found the whole experience first class! The images online are true to colour and with an excellent description.
Great value and easy payment transaction. Although I'd seen the ad flag up on Instagram, I just went to the website to place my order to be extra secure.
I placed my order and found that it was being shipped from the USA to UK! 5 days later it arrived. No duty to pay either.
I wasn't disappointed!
The rug is super slim, the pattern printed onto a textured fabric to give the impression it is woven and the backing a non slip latex. I really needed something non slip to put on the newly painted and varnished floorboards in my sun room.
So much better than hoped and the first time I had bought a rug without seeing it in a store.
Highly recommended!
"

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Verified
4/5

2021-05-26

Curtain matching rug.

"From order time to receiving shipped info. less than 2 days. Tracking on schedule so looking good for forecasted delivery.
"

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Verified
5/5

2021-05-26

Irugs,

"Excellent and efficient service, great products"

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Verified
5/5

2021-05-25

Great garden rug

"Just ordered on line after seeing it imposed on a photo of where it would be sited "

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Verified
5/5

2019-12-12

Returning client

"I bought several rugs here and the customer experience was always great.
Cant wait for my next delivery :-)
"

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Verified
5/5

2021-05-25

Very pleased.

"Very pleased with service up to yet. Rug being delivered next Tuesday I think its a good buy."

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Verified
5/5

2021-05-25

Shaggy Rug

"Great quality and price to match "

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Verified
5/5

2021-05-24

very pleased with rug and delivery

"well done would recommend your company"

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Verified
5/5

2021-05-24

UK Buyer.

"I know it’s not a magic carpet. That could fly here from the USA. But the
Delivery time is very good. So for a Quality affordable carpet. I’ll wait a couple of
Weeks. Peter Thorpe. Derbyshire UK
"

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Verified
5/5

2021-05-24

Excellent product and service

"A bit apprehensive when I saw that the rug was being dispatched from the USA! However, that was no problem whatsoever. I was able to track delivery all the way on the excellent FedEx website and it arrived two days ahead of schedule. So very happy with the large choice available, the delivery and the product itself."

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Verified
5/5

2021-05-24

Lovely rug for outdoor patio

"Rug is great, very good quality and makes our back patio look so much better as covers old paving slabs. Was a bit nervous given mixed reviews on trustpilot but the rug was delivered promptly and on time, looks great, and soon flattened out once unrolled in position. I’m not sure why so many people complain about this as any rug takes a little time to ‘unfurl’. Overall really delighted and wouldn’t hesitate to buy from this company again. The rug has been deluged with rain since we bought it but still looks great."

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Verified
5/5

2021-05-24

Rug

"Very quick delivery and rug very well packaged
Lovely purchase
"

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Verified
5/5

2021-05-23

Excellent

"I did not receive what the website said ie the size which was an error and they sent arranged a collection and replaced an item that cost more at no extra price so I thought that was fur enough "

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Verified
5/5

2021-05-23

Good

"Nice rug colours true to website picture. Delivery was quick. Would have liked to have told day it was going to be delivered though"

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