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Product & services pricing
4.16/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.10/5
Customer service:
3.40/5
Return/Replacement policy:
3.69/5

Verified
5/5

2021-06-20

Fast delivery and great customer service

"Great rugs and easy to return when the rug wasn't suitable"

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Verified
5/5

2021-06-20

Highly Recommended

"Great service, excellent communication.
"

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Verified
5/5

2021-06-19

Great Website

"Choosing our new rug was dead easy. The site is nicely laid out and easy to use. We did a search which took us to the exact rug we wanted. Within 2 days we had a tracking module from fedex. We are now just waiting for delivery. I would recommend iRugs to everyone.
"

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Verified
5/5

2021-06-19

Rug Order

"They were very helpful when I phoned them to ask some questions as this was the first time I had ordered something like a rug online. The order process was easy, the hard part which rug to choose - so much choice!"

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Verified
5/5

2021-06-18

Excellent Quality

"Delivery was very fast,and the quality of the rug is excellent, especially for the price paid.
Highly recommend.
"

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Verified
5/5

2021-06-18

Dark Grey Monaco Rug

"Our rug arrived sooner than expected and item was as expected so very happy with it!"

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Verified
5/5

2021-06-18

Incredible service and great product

"Loved the experience and such great service. Thank you "

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Verified
5/5

2021-06-17

Beautiful rug

"Quick delivery and excellent communication. Product is lovely! "

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Verified
5/5

2021-06-17

Fast and efficient

"Good choice of colours, sizes and shapes, fast delivery. Excellent service all round and exactly what I was looking for. "

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Verified
5/5

2021-06-16

Delivery was spot on.

"I haven’t used the carpets yet, but they look pretty good. "

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Verified
5/5

2021-06-15

Excellent service

"Lovely rug. Excellent experience. Service top notch, arrived in a couple of days, well packaged, great. Would recommend. "


Verified
5/5

2021-06-14

Good all round!

"Easy to use website, clear on stock situation, well communicated and delivered early - what's not to like and the rug is exactly what we wanted and expected - thank you!"

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Verified
5/5

2021-06-13

Ordering process

"Excellent service especially from Frederick . Purchase made easy. Can’t wait for the rug to arrive. If quality as good as sales service I will be very pleased"

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Verified
5/5

2021-06-12

Perfect buy

"Great price and a superb rug. Delivered quickly, exactly what I ordered, looks stylish and expensive even though it was an amazing price.
"

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Verified
5/5

2021-06-12

Lorna

"Excellent assistance in returning a rug ordered in error. No fuss. No problem. Dealt with very promptly. Very pleased."

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