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Product & services pricing
4.16/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.10/5
Customer service:
3.38/5
Return/Replacement policy:
3.69/5

Verified
5/5

2021-05-23

Good

"Nice rug colours true to website picture. Delivery was quick. Would have liked to have told day it was going to be delivered though"

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Verified
4/5

2021-05-23

Nice price

"Good rug at a good price thanks "

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Verified
5/5

2021-05-23

Great service and beautiful product

"Can't fault this company. The rug is beautiful and it arrived earlier than advised. Very happy."

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Verified
5/5

2021-05-22

Rug

"Very efficient and very good"

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Verified
5/5

2021-05-22

"Nice quality, delivery was only a day after expected "

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Verified
5/5

2021-05-21

Excellent service

"Easy to order and excellent communication and tracking"

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Verified
5/5

2021-05-21

First class service

"Ordering on line was simple. Rug was very good quality and the colour spot on. Delivery good and rur very well protected, Very pleased with purchase and would recommend."

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Verified
5/5

2021-05-21

Rug

"Very impressed bought Sunday delivery was supposed to be Monday but was delivered early on Friday "

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Verified
5/5

2021-05-21

Shropshire Lad

"Ordered on Friday arrived 1 week later. Looks exactly like the images, quality excellent. Wouldn’t hesitate purchasing another rug from them."

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Verified
5/5

2021-05-21

good product & reasonable price

"Good service, quick delivery. Exactly as ordered"

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Verified
5/5

2021-05-21

Rug exactly as shown on website, arrived early

"Bought a Santa Fe 6' x 9' rug. Very nervous because in practice couldn't send it back to USA or Switzerland - packing would have been an issue as well as everything else - so stood to lose £219 if it didn't work. But it did. I think its the detailed pictures on the website that matter because when it came it was just as I'd thought. Colours are exact. I had a good idea of the pattern, though some motifs look bigger in close up. Pattern isn't a big issue in this rug, colours are everything. "Not garish" as another person commented about it. It fits in the room like it has always been there. Packaging very good - it was rolled not folded, slight bumps are coming out weighted with books. TNT delivered 5 days early which I didn't expect, so maybe good idea to keep an eye on the tracking."


Verified
5/5

2021-05-20

So pleased. Easy to order and excellent service. Delivered within days as promised.

"Online order stated rug would be with us in a few days and it was. A beautiful rug that absolutely sets the tone for the room. It looks classy, feels soft and is a show stopper. Love it and will definately use this company again. Highly recommended."

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Verified
5/5

2021-05-20

First class service

"Great company to deal with "

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Verified
5/5

2021-05-20

Lovely rug

"Delivered quickly and well packaged. Would recommend. "

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Verified
5/5

2021-05-20

Happy with my new rug

"My second rug from this company and I am very pleased with it. It looks like the ‘photo, it arrived earlier than expected and it suits my bedroom. "

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